Braille Institute reviews

3.4

57% would recommend to a friend

(46 total reviews)

Jim Kales

87% approve of CEO

53% positive business outlook

Braille Institute has an employee rating of 3.4 out of 5 stars, based on 46 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Braille Institute employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

46 reviews
3.0
May 25, 2016

Old school

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is a semblance of a relaxed work atmosphere.

Cons

Large disparity between exempt and non exempt employee salaries

2.0
Dec 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Great mission and love working with clients, strong team cultures in the departments and regional centers until recently, career development support

Cons

Red tape, weak benefits and family leave policies, increasing culture of suspicion and staff reporting on each other for minor issues, increasing job instability due to cuts. The new CEO was great for the first year or two but lost his way. I don't disagree with any of the reviews about greater transparency until earlier this year; we were building a team with great potential and had a good plan for building national remote programs as well as strong programs at our centers. There was also some work on diversity initiatives including a better culture for blind employees. but now dozens of staff members have been let go, sometimes suddenly and with no stated reason, and many of the positive improvements to regional centers such as transportation support are gone.

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Braille Institute Response
4mo
Thank you for your review. Feel free to reach out to People and Culture Team if you have any questions. rmwilliams@brailleinstitute.org
5.0
Aug 19, 2025

Greatest Comeback Story

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Braille Institute is in the middle of a powerful transformation. Under the leadership of our CEO, Jim Kales, the organization is expanding, innovating, and moving with purpose. There’s a renewed focus on excellence, accountability, and mission-driven service. It’s a place where you can grow, be heard, and truly make an impact in people’s lives.

Cons

Some in higher positions still operate from outdated mindsets and resist change. This slows momentum at times, but the culture is shifting.

avatar
Braille Institute Response
10mo
Thank you for your positive feedback! We appreciate you and feel free to reach out to People and Culture if you have any questions.
Viewing 13 - 15 of 46 Reviews

Glassdoor has 49 Braille Institute reviews submitted anonymously by Braille Institute employees. Read employee reviews and ratings on Glassdoor to decide if Braille Institute is right for you.