Braze reviews

4.1

80% would recommend to a friend

(511 total reviews)
avatar

Bill Magnuson

91% approve of CEO

67% positive business outlook

Braze has an employee rating of 4.1 out of 5 stars, based on 511 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

511 reviews
1.0
Jun 18, 2023

Toxic Management Alert

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They offer good benefits and salaries

Cons

Poor commercial leadership. Specific individual's micromanaging and toxic behavior has created a hostile work environment where bullying is normalized. Despite numerous complaints from colleagues, the company has failed to address the issue, leading to the departure of talented individuals. It's important for potential employees to be aware of this toxic management experience that contradicts the company's values and culture. I would not recommend the Singapore office as place to work because of this.

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Braze Response
3y
Hi there, Thank you for sharing your feedback with us! While we’re glad to hear you appreciated our compensation and benefits, we’d like to address your comments on work culture. As you mentioned, our culture is built on mutual respect and one of our six key values is ‘Be a Human’, which is fundamentally about kindness and integrity. We expect everyone at Braze to share our values and treat everyone with respect, and we have no tolerance for bullying. We’re deeply sorry if that hasn’t been your experience. We are taking your feedback seriously and are passing it on to our People team. For further feedback or questions, you can reach out to us via TalentReviews@Braze.com.
1.0
Apr 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Nothing positive about being on the Technical Account Management team in London

Cons

Pretty much say goodbye to your mental health and say hello to Anxiety

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Braze Response
3y
Hi there, Thank you for taking the time to leave your feedback – we’re sad to hear you didn’t have a positive experience at Braze. Your well-being is of the utmost importance for us, and we are committed to providing all employees at Braze with work/life harmony through several initiatives, including flexible holidays, hybrid ways of working, and professional mental health support. Our People team is here to help. If you’d like, we invite you to please reach out to your People Business Partner or our Chief People Officer for support and to provide any additional insight into your experience.
1.0
Jan 4, 2025

Micromanagement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You are part of a 'new' office and work with some colleagues who seem very professional and experienced.

Cons

Your professional experience is constantly disregarded. There's a passive-aggressive approach in communication with the office. There's micromanagement in how teams are led, we are told exactly what to do. Benefits have been significantly downgraded with the reason that there's no budget but there's food, snacks, and social events (pretty helpful, right?). We are treated as if we are children that need to be lectured. Opportunities are not communicated transparently or in a timely manner. Salaries are not competitive in the market as they are advertised.

Viewing 325 - 327 of 511 Reviews

Glassdoor has 546 Braze reviews submitted anonymously by Braze employees. Read employee reviews and ratings on Glassdoor to decide if Braze is right for you.