Does Braze pay their employees well?

According to anonymously submitted Glassdoor reviews, Braze employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Braze. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Braze?

80% of Braze employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Braze 4.0 out of 5 for work life balance, 4.3 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Braze?

Account Executive (29) , Customer Success Manager (24) , Software Engineer (18) , Sales (15) , Marketing (12) , Business Development Representative (BDR) (10) , Manager (10) , Director (9) , Customer Success Manager (CSM) (8) , Senior Software Engineer (7) , Enterprise Account Executive (6) , Technical Account Manager (6) , Technical Support Specialist (6) , Customer Onboarding Manager (5) , Customer Success (5)

What are the pros of working at Braze according to real employee reviews?

"Great people to work with" ((in 81 reviews)); "A great product and culture is at the core of employee satisfaction and I can see myself here for years to come." ((in 78 reviews)); "life balance and benefits are great." ((in 41 reviews)); "Strong leadership" ((in 29 reviews)); "Work life balance is good" ((in 25 reviews))

What are the cons of working at Braze according to real employee reviews?

"Low pay compared to similar companies with little to no financial recognition for Success given the large amount of work they do." ((in 13 reviews)); "Salary is competitive, but could be better" ((in 7 reviews)); "Slow career progression" ((in 5 reviews)); "While the CEO is awesome, some C" ((in 4 reviews)); "Sometimes long hours and client facing role leads to stressful days" ((in 4 reviews))

What are employees saying about Braze layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Braze layoffs and their outlook for job security at Braze in 2026.

What are the top reviewed Braze locations?

New York , San Francisco , Chicago , Austin , Los Angeles , Denver , Richmond , Charlotte , San Diego , Oakland , Atlanta

Braze reviews

4.1

80% would recommend to a friend

(510 total reviews)

Bill Magnuson

91% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Braze has an employee rating of 4.1 out of 5 stars, based on 510 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

510 reviews

4.0

Sep 16, 2022

Great company, but work get's harder the better you get at doing it

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

Great company with lovely coworkers and kind management. They seem to know how to hire nice, collaborative people Remote position with occasional fun company social outings Good training with supervisor support & availability. Great way to develop skills

Cons

Ticket assigned in an imbalanced way through automated ticket delegation system. Some employees take way more cases monthly than others. Seems like those who are most adept at answering tickets are (unintentionally punished for this) Can be difficult while you adjust to the position--challenging to get acclimated, but good trainings/colleague support May pay slightly less than industry standard

5.0

Sep 15, 2022

Best company culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Amazing people, culture centered, great career path and awesome life-work balance.

Cons

None at the moment; everything is amazing

5.0

Sep 15, 2022

Great place to work

Manager

Recommend

CEO approval

Business Outlook

Pros

- inclusive culture - benefits and perks - passionate colleagues

Cons

- limited career development options depending on your career track

Viewing 340 - 342 of 510 Reviews

Jobs at Braze

Customer Success Manager II, Enterprise

Customer Success Manager II, Enterprise

Support Engagement Lead

Customer Success Manager II, Enterprise

Customer Success Manager II, Enterprise

Braze

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Great company, but work get's harder the better you get at doing it

Best company culture

Great place to work

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