Does Braze pay their employees well?

According to anonymously submitted Glassdoor reviews, Braze employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Braze. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Braze?

80% of Braze employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Braze 4.0 out of 5 for work life balance, 4.3 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Braze?

Account Executive (29) , Customer Success Manager (24) , Software Engineer (18) , Sales (15) , Marketing (12) , Business Development Representative (BDR) (10) , Manager (10) , Director (9) , Customer Success Manager (CSM) (8) , Senior Software Engineer (7) , Enterprise Account Executive (6) , Technical Account Manager (6) , Technical Support Specialist (6) , Customer Onboarding Manager (5) , Customer Success (5)

What are the pros of working at Braze according to real employee reviews?

"Great people to work with" ((in 81 reviews)); "A great product and culture is at the core of employee satisfaction and I can see myself here for years to come." ((in 78 reviews)); "Leadership have been great during my time here" ((in 31 reviews)); "Work life balance is good" ((in 24 reviews)); "SA and COMs are a great team to work with" ((in 23 reviews))

What are the cons of working at Braze according to real employee reviews?

"Low pay compared to similar companies with little to no financial recognition for Success given the large amount of work they do." ((in 14 reviews)); "Salary is competitive, but could be better" ((in 7 reviews)); "Slow career progression" ((in 5 reviews)); "Long hours and hard to find balance" ((in 5 reviews)); "Also work life balance is awful at the end of the month and end of quarter." ((in 5 reviews))

What are employees saying about Braze layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Braze layoffs and their outlook for job security at Braze in 2026.

What are the top reviewed Braze locations?

New York , San Francisco , Chicago , Austin , Los Angeles , Denver , Richmond , Charlotte , San Diego , Oakland , Atlanta

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Braze

Braze reviews

4.1

80% would recommend to a friend

(510 total reviews)

Bill Magnuson

91% approve of CEO

67% positive business outlook

Ratings by category

4.3

Culture & values

4.3

Diversity & inclusion

4.0

Work/Life balance

3.8

Senior management

3.7

Compensation and benefits

3.7

Career opportunities

Braze has an employee rating of 4.1 out of 5 stars, based on 510 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

510 reviews

1.0

Aug 22, 2022

Overall horrible experience

Technical account manager

Recommend

CEO approval

Business Outlook

Pros

SA and COMs are a great team to work with

Cons

- Lack of clarity around targets/expectations for TAMs - Constant micromanagement - Poor management - Low salary (below industry standard) - HR team completely biased - Lack of work/life balance (expect 10pm finish times)

5.0

Aug 22, 2022

Best company I’ve worked for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Progressive Inclusive Great company culture Learning opportunities are second to none

Cons

Lots of change in structure depending on your organisation

2.0

Aug 12, 2022

Awkward Startup That Operates More As A Big Company Than They Think

Account executive

Recommend

CEO approval

Business Outlook

Pros

- People are very diverse here in my opinion. - Product was well designed when it was first created.

Cons

- Market has seemingly caught up to the platform and lost its uniqueness. - Overly political for no reason. - Turnover in sales is high. - Couldn't name more than 5 people in other departments.

Viewing 346 - 348 of 510 Reviews

Jobs at Braze

Customer Success Manager II, Enterprise

Customer Success Manager II, Enterprise

Support Engagement Lead

Customer Success Manager II, Enterprise

Customer Success Manager II, Enterprise

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