Does Braze pay their employees well?

According to anonymously submitted Glassdoor reviews, Braze employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Braze. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Braze?

80% of Braze employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Braze 4.0 out of 5 for work life balance, 4.3 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Braze?

Account Executive (29) , Customer Success Manager (24) , Software Engineer (18) , Sales (15) , Marketing (12) , Business Development Representative (BDR) (10) , Manager (10) , Director (9) , Customer Success Manager (CSM) (8) , Senior Software Engineer (7) , Enterprise Account Executive (6) , Technical Account Manager (6) , Technical Support Specialist (6) , Customer Onboarding Manager (5) , Customer Success (5)

What are the pros of working at Braze according to real employee reviews?

"A great product and culture is at the core of employee satisfaction and I can see myself here for years to come." ((in 81 reviews)); "Great people to work with" ((in 77 reviews)); "Leadership have been great during my time here" ((in 29 reviews)); "Work life balance is good" ((in 23 reviews)); "Great company culture and people" ((in 22 reviews))

What are the cons of working at Braze according to real employee reviews?

"Most managers don't take a sincere interest in your growth or aspirations, especially if it doesn't serve the bottom line of achieving OKRs or extends beyond the scope of your employment with the company." ((in 18 reviews)); "Low pay compared to similar companies with little to no financial recognition for Success given the large amount of work they do." ((in 15 reviews)); "Salary is competitive, but could be better" ((in 8 reviews)); "Also work life balance is awful at the end of the month and end of quarter." ((in 4 reviews)); "Career opportunities are limited in certain roles." ((in 4 reviews))

What are employees saying about Braze layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Braze layoffs and their outlook for job security at Braze in 2026.

What are the top reviewed Braze locations?

New York , San Francisco , Chicago , Austin , Los Angeles , Denver , Richmond , Charlotte , San Diego , Oakland , Atlanta

Braze reviews

4.1

80% would recommend to a friend

(510 total reviews)

Bill Magnuson

91% approve of CEO

67% positive business outlook

Ratings by category

4.3

Culture & values

4.3

Diversity & inclusion

4.0

Work/Life balance

3.8

Senior management

3.7

Compensation and benefits

3.7

Career opportunities

Braze has an employee rating of 4.1 out of 5 stars, based on 510 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

510 reviews

1.0

Sep 8, 2025

Do not work here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Branding looks nice, some solid coworkers.

Cons

The HR team is hyper focused on controlling optics in an attempt to hide their blatant lack of experience and poor decision making. When issues arise the move is to silence or spin them. Leaders lack depth and maturity; many are in roles well beyond their experience and it shows. Case in point, cookie-cutter 5 star reviews to counter the lower ratings that reflect actual employee experience.

3.0

Mar 12, 2025

Peer Culture Great; Leadership Needs a Wake Up Call

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- supportive peer community - access to great resources - benefits are wonderful

Cons

- leadership bullying and bias; as an example, saw a peer left out of a team HH due to their manager requesting no one on the team tell them it was happening so they wouldn't attend - this felt incredibly cruel. - lack of support from leadership (expect you to do their work); as an example, peers were offered promotions if they promised to do the work of their managers.

1.0

Jan 12, 2020

Toxic Work Environment Despite Instagram Page Claims

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Standard tech perks and great views. Book-smart, but where’s the human-side we hear so much about? Cute after-school, club vibe.

Cons

Empathy is lacking from management in a major way — likely due to immature experience and suppressed voices of adult members. With so much effort into going public, the strategy is to plow forward at all costs: creative reporting and zero voice for anyone that doesn’t drink the kook-aid, blindly. Classic signs to get out: high turn-over rates, erratic communication, rumor mills, yes-men thrive.

Braze Response

6y

Thank you for your feedback. We're sorry that your experience at Braze has fallen short of your expectations. We have worked very hard to create a positive work environment where all views are listened to and respected. We have received positive feedback from the majority of our employees, which is why we were winners of two best workplace awards: Inc's Best Workplace 2019 and Crain's New York Best Places to Work 2019. Internally, we also make sure to get feedback from our employees through quarterly engagement surveys and have so far received increasingly better ratings each quarter. However, we recognize that we are a fast-growth company. We have almost doubled our employee count in 2019 and expect to hit 500 employees in early 2020. As such, we are actively working to improve our internal communications for all employees and also working with our People Team to ensure everyone has a chance to give feedback, and everyone has a voice at Braze. We will continue to listen to all feedback so we can continue to improve our employee experiences.

Viewing 34 - 36 of 510 Reviews

Jobs at Braze

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