Pros
Having worked at Braze for many years, I am constantly in awe of what a caring, engaged, and intelligent group of people we work with. Beautiful people are thriving, doing quality work building up the company, each other, and ourselves in an environment where we’re respected and valued - across every role and office, from the CEO (hi bill) to the employee managing the mailroom (what’s up obby) and everybody in between. What’s most amazed me is how any time I experience any inevitable friction with a coworker, it is always handled in such a compassionate way, honoring each of our individual truths while also getting to the shared truth between us and finding practical and productive next steps. Everywhere you turn in this company you will find a rich and open heart with a sharp and solid mind attached, across sales, marketing, success, support, growth, legal, finance, facilities, people, product, and engineering.
Pre-COVID, and I’m sure some day soon again, our offices were pleasant and comfortable spaces with catered lunches, snacks, and drinks on tap, across offices in New York, San Francisco, Singapore, and Chicago. Since COVID, the company has been so compassionate and flexible to each person’s individual needs as we’ve all navigated this year. I have had a few new coworkers join my team personally, and while I can’t wait to be able to raise a glass to them in person, I feel I know them as teammates and that we work together every day far more strongly than I would have expected possible from a purely virtual experience. Nothing can replace the lively social atmosphere that pervaded our offices pre-pandemic, but the company has done good work to keep us all connected with regular virtual social and wellness events.
The product and client list speak for themselves, as do the desiccated husks of companies that seemed like competitors a few years ago. The growth curve of the business is just ridiculous and that’s about all I’ll say about that here. The future is bright.
Cons
Being part of a fast-growing company carries with it a lot of change. Processes and people are evolving rapidly, and areas of responsibility may move or grow over time and tracking it can be difficult.
