Braze reviews

4.1

80% would recommend to a friend

(510 total reviews)
avatar

Bill Magnuson

91% approve of CEO

67% positive business outlook

Braze has an employee rating of 4.1 out of 5 stars, based on 510 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

510 reviews
5.0
Mar 9, 2018

Mature Start-up with a Ton of Opportunity!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Smart, intellectually curious people who challenge the status quo and want what's in the best interest of the company -Plenty of opportunity to take on challenging projects and further your skills and knowledge within your specific area of expertise -Amazing culture with programming and events that really help boost morale and team cohesiveness

Cons

-There needs to be some more structure and process in place, but the team is actually already working on it! -Cross-team collaboration is a challenge between certain groups and is vital for long-term success -Some employees are too focused on minor issues like the snack offering or daily lunch menu when they should be concerned with continuous business and self improvement, learning and development, etc.

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Braze Response
8y
Thank you for this awesome feedback. I, too, am a huge fan of our culture, events and programs! I also agree that structure and process are hugely important to support growth and success. I assure you that this is top of mind! Thank you again for the review, and keep sharing. :) Allison Lee
5.0
Nov 21, 2017

Fast Growing, Challenging, and Rewarding Tech Startup

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Braze is at a very exciting spot in its evolution. The product team has spent the last few years building the product to a point where it is clearly differentiated amongst our competitors and delivering great value to our customers. As an organization, we've also started working with more and more enterprise clients, which is both exciting and challenging.

Cons

Lots of growth combined with the rename and everything else has made life more stressful lately. More investment in processes, technology and people into next year should help.

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Braze Response
8y
Thank you for your feedback. We are thrilled to see that your time with us has been as valuable for you as it has been for us. We have definitely experienced a lot of change with our growing teams, our rebrand, and the evolution of our technology solutions -- exciting times! We hear you ... and we are definitely focused on refining processes and building frameworks to support our teams, our customers, and our growing business. Thank you again - Allison Lee
1.0
May 27, 2026

Big logo for your resume

Recommend
CEO approval
Business Outlook

Pros

* You get a big company logo for your resume * Nice offices

Cons

* Salary’s pretty mid for the level of politics and process you deal with. * They bought an AI company. There seems to be no urgency, motivation is low. People managing AI initiatives don’t really seem to have the technical background to plan or execute any of it properly. Frustrating to see. * Company culture is very ego-driven. Tons of hierarchy, status games, and people protecting their turf. Leadership acts extremely confident while smaller startups are shipping faster and slowly eating their lunch. * Bureaucracy is brutal. Even relatively small launches can take forever. The amount of process around basic engineering work is honestly kind of insane, and leadership treats pretty normal deliverables like massive wins. * Overall it feels like a company stuck in its own bubble instead of adapting to where the industry’s actually going. If you enjoy navigating internal politics, you might love it here. If you actually care about AI, engineering, or building things fast, probably look elsewhere. * Work life balance.

Viewing 85 - 87 of 510 Reviews

Glassdoor has 545 Braze reviews submitted anonymously by Braze employees. Read employee reviews and ratings on Glassdoor to decide if Braze is right for you.