Braze reviews

4.1

80% would recommend to a friend

(510 total reviews)
avatar

Bill Magnuson

91% approve of CEO

67% positive business outlook

Braze has an employee rating of 4.1 out of 5 stars, based on 510 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

510 reviews
5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Founders are excellent and highly engaged. Very strong product. Accelerating market dominance. Generally embraces innovation in operations.

Cons

Limited cons. Startup culture is fading, but execs keep culture as tight knit as possible.

2.0
May 12, 2026

Culture suffers from poor management and high turnover

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Braze has a good product. Comp is average to slightly below average for the industry. A lot of smart people pass through the doors of Braze. Most of them don't last long.

Cons

Product: Between legacy tech companies moving into customer engagement and smaller startups with similar / cheaper products, Braze's future looks pretty bleak. Equity: Braze's stock price has been in free fall for more than a year and is still overvalued at $20. Your equity might be worthless by the time you vest. Career growth: Internal promotions are few and far between and are never based on quality of work or merit. More often than not, people with no understanding of the product or industry are hired to manage long-tenured experts who didn't need managing in the first place. Culture: High achieving, competent people at Braze are seen as a threat to leadership. They eventually get fed up and leave because they can't get promoted or are forced to answer to managers that were hired over them for jobs they deserved. When they leave, they take their expertise to competitors or other industries and 3 or 4 people are usually needed to do the work they leave behind. Leadership: Braze churns through VPs + middle management at an alarming clip. Great leaders quit because they're not prepared for the micromanagement they endure and can't actually get anything done. The ones that seem to stick were only hired because they worked at Zendesk w/ the CBO or at Salesforce with someone in the Sales org. Not because they have relevant management experience, understand strategy, or the product.

3.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Best product by a mile in a very crowded space.

Cons

Salesforce mafia has officially come in and destroyed the culture across the company. If you weren’t hired by them, they think you don’t know what you’re doing and your days are likely numbered. There’s been an avalanche of departures because of this

Viewing 7 - 9 of 510 Reviews

Glassdoor has 545 Braze reviews submitted anonymously by Braze employees. Read employee reviews and ratings on Glassdoor to decide if Braze is right for you.