Does Braze pay their employees well?

According to anonymously submitted Glassdoor reviews, Braze employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Braze. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Braze?

80% of Braze employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Braze 4.0 out of 5 for work life balance, 4.3 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Braze?

Account Executive (29) , Customer Success Manager (24) , Software Engineer (18) , Sales (15) , Marketing (12) , Business Development Representative (BDR) (10) , Manager (10) , Director (9) , Customer Success Manager (CSM) (8) , Senior Software Engineer (7) , Enterprise Account Executive (6) , Technical Account Manager (6) , Technical Support Specialist (6) , Customer Onboarding Manager (5) , Customer Success (5)

What are the pros of working at Braze according to real employee reviews?

"A great product and culture is at the core of employee satisfaction and I can see myself here for years to come." ((in 83 reviews)); "Great people to work with" ((in 76 reviews)); "life balance and benefits are great." ((in 43 reviews)); "Great work life balance as well!" ((in 25 reviews)); "SA and COMs are a great team to work with" ((in 25 reviews))

What are the cons of working at Braze according to real employee reviews?

"Low pay compared to similar companies with little to no financial recognition for Success given the large amount of work they do." ((in 13 reviews)); "Salary is competitive, but could be better" ((in 8 reviews)); "Long hours and hard to find balance" ((in 5 reviews)); "Slow career progression" ((in 4 reviews)); "Also work life balance is awful at the end of the month and end of quarter." ((in 4 reviews))

What are employees saying about Braze layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Braze layoffs and their outlook for job security at Braze in 2026.

What are the top reviewed Braze locations?

New York , San Francisco , Chicago , Austin , Los Angeles , Denver , Richmond , Charlotte , San Diego , Oakland , Atlanta

Braze reviews

4.1

80% would recommend to a friend

(510 total reviews)

Bill Magnuson

91% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (510 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Braze has an employee rating of 4.1 out of 5 stars, based on 510 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

510 reviews

1.0

Mar 27, 2025

My worst professional experience

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Maybe it could have been ok... but, oh man, the toxicity of leadership in SMB is real. They make the job 100% harder then it already is.

Cons

I've never had a more incompetent manager before. Salary is way below the market

5.0

Mar 20, 2025

Great place to work!

Customer success

Recommend

CEO approval

Business Outlook

Pros

Strong leadership, aligned teams, vision clear, best in class product.

Cons

Not many - just keep up in a dynamic environment.

3.0

Mar 12, 2025

Peer Culture Great; Leadership Needs a Wake Up Call

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- supportive peer community - access to great resources - benefits are wonderful

Cons

- leadership bullying and bias; as an example, saw a peer left out of a team HH due to their manager requesting no one on the team tell them it was happening so they wouldn't attend - this felt incredibly cruel. - lack of support from leadership (expect you to do their work); as an example, peers were offered promotions if they promised to do the work of their managers.

Viewing 103 - 105 of 510 Reviews

Jobs at Braze

Support Engagement Lead

Team Lead, Email Deliverability

Team Lead, Email Deliverability

Engineering Manager, Email

Braze

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My worst professional experience

Great place to work!

Peer Culture Great; Leadership Needs a Wake Up Call

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