Does Braze pay their employees well?

According to anonymously submitted Glassdoor reviews, Braze employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Braze. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Braze?

80% of Braze employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Braze 4.0 out of 5 for work life balance, 4.3 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Braze?

Account Executive (29) , Customer Success Manager (24) , Software Engineer (18) , Sales (15) , Marketing (12) , Business Development Representative (BDR) (10) , Manager (10) , Director (9) , Customer Success Manager (CSM) (8) , Senior Software Engineer (7) , Enterprise Account Executive (6) , Technical Account Manager (6) , Technical Support Specialist (6) , Customer Onboarding Manager (5) , Customer Success (5)

What are the pros of working at Braze according to real employee reviews?

"Great people to work with" ((in 81 reviews)); "A great product and culture is at the core of employee satisfaction and I can see myself here for years to come." ((in 78 reviews)); "life balance and benefits are great." ((in 41 reviews)); "Strong leadership" ((in 29 reviews)); "Work life balance is good" ((in 25 reviews))

What are the cons of working at Braze according to real employee reviews?

"Low pay compared to similar companies with little to no financial recognition for Success given the large amount of work they do." ((in 13 reviews)); "Salary is competitive, but could be better" ((in 7 reviews)); "Slow career progression" ((in 5 reviews)); "While the CEO is awesome, some C" ((in 4 reviews)); "Sometimes long hours and client facing role leads to stressful days" ((in 4 reviews))

What are employees saying about Braze layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Braze layoffs and their outlook for job security at Braze in 2026.

What are the top reviewed Braze locations?

New York , San Francisco , Chicago , Austin , Los Angeles , Denver , Richmond , Charlotte , San Diego , Oakland , Atlanta

Braze reviews

4.1

80% would recommend to a friend

(510 total reviews)

Bill Magnuson

91% approve of CEO

67% positive business outlook

Ratings by category

4.3

Culture & values

4.3

Diversity & inclusion

4.0

Work/Life balance

3.8

Senior management

3.7

Compensation and benefits

3.7

Career opportunities

Braze has an employee rating of 4.1 out of 5 stars, based on 510 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

510 reviews

2.0

Sep 4, 2024

Hot mess

Senior copywriter

Recommend

CEO approval

Business Outlook

Pros

I worked with some very kind, smart, hard-working people.

Cons

Management and leadership either need EQ training or to be brought into this century.

5.0

Aug 29, 2024

Great place to work!

Gtm

Recommend

CEO approval

Business Outlook

Pros

Great benefits and good people

Cons

Sometimes long hours with distributed company

1.0

Aug 26, 2024

Toxic Sales Org and Political Landscape

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

Money can be made if you are good at navigating the political landscape

Cons

You will be bullied by sales leaders and told that everything is your fault when in reality Braze is overpriced and overly complicated for SMB and Scale customers. My last 4 months at Braze I was crying daily and being told everything was my fault. Just like my colleagues, sales management was looking for reasons to fire me. I beat the PIP I was put on and I was still fired a month later. All this while a rep in our SMB segment was handed 3 six figure contracts via inbound. This is the worst sales environment I have ever been in during my 9 years of tech sales, and I worked here as a young BDR years ago. My hair was falling out by the end of my time here and as I watched my co workers get silently fired one by one.

Braze Response

1y

Hi there, Thank you for the time you took to share your experience with us. We assure you that we take your comments very seriously. We want everyone at Braze to enjoy a workplace built on integrity, kindness and fairness, and have no tolerance for any behavior that steers from that, so we are truly sorry to hear about your experience. We can assure you that no decision regarding employee termination is taken lightly at Braze. We strive to ensure fair treatment for all employees, regardless of individual circumstances or location, and follow strict processes that include alignment with managers, People Business Partners, legal counsel, and Braze leadership. We’d love to understand more about your experience so we can learn from it – if you’d like, please reach out to us via TalentReviews@Braze.com.

Viewing 169 - 171 of 510 Reviews

Jobs at Braze

Customer Success Manager II, Enterprise

Customer Success Manager II, Enterprise

Customer Success Manager II, Enterprise

Customer Success Manager II, Enterprise

Support Engagement Lead

Braze

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Hot mess

Great place to work!

Toxic Sales Org and Political Landscape

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