Braze reviews

4.1

80% would recommend to a friend

(511 total reviews)
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Bill Magnuson

91% approve of CEO

67% positive business outlook

Braze has an employee rating of 4.1 out of 5 stars, based on 511 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

511 reviews
1.0
Aug 17, 2023

Run.

Recommend
CEO approval
Business Outlook

Pros

Decent product. Some people are gems.

Cons

Talent organization is a disaster. At the very top were leaders who clearly did not know what they were doing and masked this through their constant promotion of “culture” and “inclusivity”. Shocker, it’s all a façade. There was no structure to the talent organization. No strategy. No utilization of data to support meaningful approaches to talent acquisition and retention. If you were favored by leadership, you would be rewarded for it. The complete opposite of a meritocratic work environment. Their whole approach to “DEI” and “inclusivity” included just saying the words over and over again while failing to actually act on implementing anything meaningful to create a truly inclusive and diverse environment. The talent org does NOT practice what it preaches. In general, the few POC hired at the company are often at entry level positions and don’t stay long. As a result, it is not a shock that most of the talent org was eventually terminated in such an inconsiderate and brazen manner. The worst part of the talent org was just the demeanor of leadership that can be summed up in no other way other than just fake. These are people that will smile in your face and tell you that you’re a vital asset to the team while plotting your termination in a subsequent meeting. This is all a shame, because despite the overwhelming negatives, the company does have a strong product and decent people. If you value strong leadership, well though out approaches to talent acquisition, pathways towards career progression, integrity, and a truly strong culture, DON’T work at Braze (especially in the talent org). As an added bonus, Braze is also becoming known for lowballing candidates and typically coming well below industry averages when it comes to compensation. So if you want competitive wages, especially in talent acquisition, don’t work here.

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Braze Response
2y
Hi there, Thank you for sharing your feedback with us. While we’re glad you appreciated our people and product, it’s important for us to address some of your concerns. Creating an equitable candidate and employee experience is a priority for us – both within Talent Acquisition and Braze as a whole. While no company is perfect and DEI is an ever-evolving journey, our Social Impact and People teams are continuously collaborating to foster an inclusive workplace. You can learn more about the concrete steps we are taking toward building a more inclusive culture in our latest ESG report: https://www.braze.com/esg-report. We would also like to assure you that we take any team restructuring very seriously and strive to approach any strategically necessary changes or terminations with fairness, kindness and transparency in mind. We’re sorry if that wasn’t your experience. If you’d like to further expand on your feedback, you can reach out to us any time via TalentReviews@Braze.com.
3.0
Aug 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Buttoned up processes and seamless internal collaboration

Cons

Pretty corporate; most sales managers cold, aggressive, unable to think outside the box and lacking in training /experience. Huge focus on admin, no room for creativity. Little diversity in terms of age/ class

5.0
Aug 17, 2023

Best company so far!!

Recommend
CEO approval
Business Outlook

Pros

It's been a fantastic journey in Braze and I truly appreciate the well defined, inclusive and totally flexible work environment here. Braze takes care of it's employees not only in terms of career growth but also on personal level. There are several amazing benefits, that makes life easier. And of course, all the working options are available (Fully remote or Hybrid or In-office), so you can work at your own pace. Totally recommended!!

Cons

No cons as of now.

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Braze Response
2y
Hi there, Thank you for taking the time to leave your review – it made our day to hear you’re enjoying life at Braze!
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Glassdoor has 546 Braze reviews submitted anonymously by Braze employees. Read employee reviews and ratings on Glassdoor to decide if Braze is right for you.