Bread Financial reviews

4.1

80% would recommend to a friend

(1,711 total reviews)
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Ralph Andretta

90% approve of CEO

80% positive business outlook

Bread Financial has an employee rating of 4.1 out of 5 stars, based on 1,711 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Bread Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Oct 31, 2019

Uncertain Direction and Foundation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PTO is provided in advance rather than earned weekly.

Cons

Lack of proper project management combined with the super growth they experienced that got them to a $250 stock price is causing their processes, leadership, and associates to break down and lose morale and faith in the company. Recently had to lay people off due to financial results. Has a policy with attendance that is unfriendly to any frontline associates - firing people haphazardly despite medical and other unpreventable issues despite many solutions to SLA management being available - but ignored. Many leaders and associates have provided alternative options, strategies, solutions, and projects that would have drove exceptional financial results, but they don’t realize that the only way for those to get done is to get them out of their normal duties to get the work done. The unfortunate reality is that leadership is so overwhelmed with administrative duties, that information stopped flowing upstairs. This means the leadership is flying blind to the amazing talent in their staff and serious issues with their business - that are very risky. Leadership has to work through the weekend just to complete tasks that take them away from what they were hired to do and receives so many e-mails it’s literally impractical to expect a 24 hour response and get all the other duties done.

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Bread Financial Response
6y
We value your opinion and will take this feedback into consideration as we continue to evolve and grow.
1.0
Oct 25, 2019

Not what I expected at Alliance Data Card Services

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good deductible and HSA for families Beautiful building and office space Salary is awesome but...

Cons

Culture here is weird. People here tend to go over and under people’s heads with management decisions. If I make a decision, direct reports complain to higher up and then their decision is supported not mine. Major structure issue, no clear hierarchy or chain of command. Major distrust between tenured and newer employees. Very difficult to work as a team. Tenured employees create unwelcoming environment for new employees. Super stressed. Lack of written procedures to train and do job successfully. No true training plans or what to learn and expect. Management is inflexible to new ideas or suggestions for improvement with the work. They have open door policy but not willing to change their ways and bad habits. Management is not careful with managing expenses for travel and overtime. Job is not what I expected during hiring. Had I done better research or had they been more transparent I wouldn’t have taken this job. Not confident that company can meet targets. Lots of layoffs.

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Bread Financial Response
6y
We value your opinion and will take this feedback into consideration as we continue to grow as a company.
2.0
Oct 24, 2019
Recommend
CEO approval
Business Outlook

Pros

Pay is decent, benefits are good.

Cons

High stress positions. A company that smiles at you to your face but sticks a knife in your back as soon as you turn around. Constantly pushes you to donate to the charities they support so they can write it off. Constantly nag you to leave them good responses on employee surveys but then make a terrible change right after so it's too late for you to complain. Random layoffs, last minute communication and changes make it obvious this company really doesn't care about their employees. You are nothing but a tool they will use to make money and then throw out once they feel you no longer serve a purpose.

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Bread Financial Response
6y
We value your opinion and will take this feedback into consideration as we continue to evolve and grow. Thank you.
Viewing 28 - 30 of 1,711 Reviews

Glassdoor has 1,781 Bread Financial reviews submitted anonymously by Bread Financial employees. Read employee reviews and ratings on Glassdoor to decide if Bread Financial is right for you.