Pros
The best thing about this company : the people who work here are amazing and friendly. The pay is good. The health benefits are good.
Cons
Our work life balance is non-existent. I understand needing to focus on customer's needs/ the needs of the business, but our schedules are lousy. We are always on the phone with back to back calls, and must work reports at the same time, but our work is incredibly monotonous. Changes occur about as quickly as a stalagmite forms. Employees who have been here for a long time treat newcomers like crap. The hoops we have to jump through to get a promotion are clear cut and impossible. I definitely would not want to be a supervisor--they get fired constantly and never seem to have a chance to prove themselves.