Bread Financial reviews

4.2

82% would recommend to a friend

(1,711 total reviews)
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Ralph Andretta

91% approve of CEO

81% positive business outlook

Bread Financial has an employee rating of 4.2 out of 5 stars, based on 1,711 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Bread Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Jul 8, 2015

Growth and potential in some areas

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ADS is a growing company and affords opportunity in many areas. The benefits are really good, the pay scale is great, and the company seems to care about the employees. Many people seem to be very happy working there, but it really depends on where you are in the company.

Cons

The biggest con is the number of lifers here who have been drinking the Kool-Aid for years. Depending on your area, you have to rely on these cliquey people to get things done, as they hoard knowledge and refuse to document it. New ideas are met with suspicion or outright hostility. Good luck getting anything completed if you upset the old guard. The technology is outdated, and people here print everything, It's impossible to get anything done without physical meetings. Management considers newer technology a "security risk" even though anyone could walk out the door with sensitive information in his or her bag from the reams of it being printed. Managers are promoted because of tenure, not leadership skills, and they are woefully lacking in those. They make a big deal out of people working remotely, because they don't manage by outcomes. If you want to work with newer technology, in a collaborative and innovative environment, where you can drive your projects to completion, don't look here. Other areas may be better.

1.0
Jun 11, 2015

customer care

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co workers arre nice when you get to see them.

Cons

Hours are horrible. Misrepresented bonus structure. As soon as I finished training they changed the bonuses based on teams and not individual basis. So even if your numbers were good if your team sucked you didnt get a bonus. A friend of mine always got an $800 bonus a month. After the change she recieved only $200.

1.0
Dec 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Good money , vacation and medical benefits.

Cons

The management is false in stating the culture is different. If they need to make an example of someone they do so without following the same rules and practices for all employees. They say if you are on a written warning you get nothing bonus yet some still do. There is no accountability for the company when it comes to lack of training when firing someone for something the individual honestly thought they were doing right. Supervisors do not provide the support to their employees for on going training and support as they are supposed to. At this center one is just a number the company lies to make you think otherwise.

Viewing 58 - 60 of 1,711 Reviews

Glassdoor has 1,781 Bread Financial reviews submitted anonymously by Bread Financial employees. Read employee reviews and ratings on Glassdoor to decide if Bread Financial is right for you.