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      Bread Financial

      Engaged Employer

      Bread Financial reviews

      4.2

      83% would recommend to a friend

      (1,718 total reviews)
      avatar

      Ralph Andretta

      91% approve of CEO

      82% positive business outlook

      Ratings by demographic groups

      Bread Financial has an employee rating of 4.2 out of 5 stars, based on 1,718 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Bread Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      2K reviews
      2.0
      Mar 29, 2015

      Until site leadership is replaced, no outside the box thinking or change will happen

      Customer care supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good salary, pays well above average in the industry

      Cons

      The systems and practices are well behind the times. Very little to no system integration, follow up or forward thinking. The middle management is treated like front line employees with a very strong 'Do what I say, not what I do'. They do not develop middle management unless you are a favorite by upper management. Questioning or suggestions to anything other than what is being handed down will result in segregation and not being on the "favorite" list.

      1.0
      Mar 21, 2015

      Working at Alliance Data

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training was beneficial and lasted 4 weeks. Benefits and vacation/sick time was offered at a reasonable time of employment. Nice facility with some perks......assistance if your car wouldn't start or if your tire went flat while at work. Cafe was okay with reasonable prices but if you work later hours or weekends not available.

      Cons

      Took between 80-120 calls per day with no break in between calls. There seemed to be a revolving door with call center associates because dealing with the screaming and irate customers on a daily basis is very taxing. Management VERY aggressive with listening to your phone calls and not so kind with their "observation" of your calls. They speak of a bonus offered but to make the cut for this supposed bonus is basically out of reach. Having to ask or sometime plead to use the restroom during your time on the phone could get tiresome and exhausting. The pay starts at $14.05 per hour with a shift differential if you work weekends. If you do not mind being told when to eat, use the bathroom and can handle being told EVERYTHING to do during the day maybe this company is for you. VERY political, you have to learn to work the system and the people very quickly, I would suggest day one and learn to network VERY quickly or you will be just another forgotten number. Be ready to be screamed at and cursed out during 50% of your calls.

      Viewing 124 - 126 of 1,718 Reviews
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      ReviewsBread Financial reviews

      Glassdoor has 1,787 Bread Financial reviews submitted anonymously by Bread Financial employees. Read employee reviews and ratings on Glassdoor to decide if Bread Financial is right for you.