Bread Financial Rio Rancho reviews

4.6

66% would recommend to a friend

(74 total reviews)
avatar

Ralph Andretta

100% approve of CEO

90% positive business outlook

Employees in Rio Rancho have given Bread Financial a rating of 4.6 out of 5 stars, based on 74 company reviews on Glassdoor. This indicates that most employees have an excellent working experience in Rio Rancho. The Bread Financial employee rating in Rio Rancho is 24% above average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

74 reviews
2.0
Aug 3, 2018

customer service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co workers were great. You can do things at your station while taking calls. (crafts, knitting etc) Great healthy food choices.

Cons

Schedule not good for single parent. The abuse from callers. The bonus plan changed from when I was training to on the floor which was very disappointing.

3.0
Jul 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Listed as one of the best places to work, there are decent pay and benefits. They are always working to grow and change and lead the way in the industry. They are fairly receptive to feedback. The schedule is fairly consistent which allows for some ability to schedule life outside of work. They encourage coloring at your desk, knitting, or reading if it helps you stay stress free.

Cons

It seems like they force enthusiasm on associates. Also you have to earn the ability to change your schedule which is hard, and when you get off at night everything is closed for the day. So it is fairly hard to get back schedule change. Working with customers one after another is draining and during high call volume you get less then a second between calls.The strict work schedule leaves less time for work life balance. On the weekends all I want to do is sleep or do something that interests me.

1.0
Jul 23, 2018

Upper Management Down the Tubes

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This place gets worse every year.

Cons

Upper Management does not have the experience needed and it shows every day. Very unprofessional/unorganized for a call center/financial institution. Managers all have a fake smile and will fire you at the drop of the hat if you don't "fall in line".

Viewing 55 - 57 of 74 Reviews

Glassdoor has 1,795 Bread Financial reviews submitted anonymously by Bread Financial employees. Read employee reviews and ratings on Glassdoor to decide if Bread Financial is right for you.