Branch Administrators are the doormats of the company. You will work your behind off on everything. Month end is miserable and takes forever to complete. You’re going to be blamed for everything. You’re responsible for AR, AP, Payroll, Dealing with customer complaints, dealing with managers who don’t pay attention to employee times forcing you to correct it, dealing with Branch Managers who avoid you if you have issues, dealing with several meetings a week, but also, you still need to do 40 hours of work in that time. If you ask for help, they don’t find you good help. Just someone within the company who has their own job and who does the job halfway without telling you what was done. During COVID, they cut everyone’s 401k contributions despite pulling out a huge profit anyway. Your PTO is denied quite often. To top it all off: regular field employees start off with 2 days of PTO a year. You read that right. TWO DAYS. And then they get to move to ONE WEEK after a year. They work in the elements and still get the bad end of the deal. Their AP program is a joke. If one invoice has a small typo, no one fixes it. They just reject it and send it back to you so you’re forced to change it only to send it back, but you’re not notified it was sent back. You have to open up a program to find out. Their programs are not user friendly and make no sense. Their training happens THREE MONTHS after you start, setting you up for an obvious failure. They train you for your job after you know the job by working hands on. Makes sense. Their trainers are also a joke. A lot of them are stuck in their ways and only want to see you do it their way. Everyone else is pretty much above you except the field guys. And despite all the work you need to do to maintain the branch, you get tiny bonuses. I know, free money is free money, but the stress of a single MONTH with that job is not worth the $250 bonus you get at the end. And if you don’t hit budget, your branch managers get angry at you because that means they lose their bonus. And during month end review, they LIE about why so much time and materials were spent on a job to effectively cook the books under the regional manager’s nose. They move money around each job to make sure all managers hit their “commissions.” Did I mention that the managers who get commission also get the bulk of the bonuses on top of their higher paying salary? So they sell, you handle everything about that sale, including getting contracts keyed, invoicing clients, setting up the PO’s, closing them, paying the employees who do the job, moving time and materials around, paying the vendors, following up with vendors on getting invoices in a timely manner, uploading invoices to portals, closing books each month, and you get the end of the stick.
