Brightree reviews

3.4

60% would recommend to a friend

(188 total reviews)
avatar

Matt Mellott

91% approve of CEO

58% positive business outlook

Brightree has an employee rating of 3.4 out of 5 stars, based on 188 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightree employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

188 reviews
1.0
Apr 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Working in a great industry helping to create technology that supports the people who care for patients day in and day out. Feel like you are working for a good cause. Reasonably competitive benefits.

Cons

What they consider to be HR (which is one person) is the most remedial and unprofessional that I have ever come across in my career. From what we heard the person was a receptionist and put into an HR role. Some executives abuse their power and are unethical and dishonest. Even choosing to threaten, ignore and belittle employees - current employees and/or after they serve their notice. Surprisingly, some people are promoted when they do not even accomplish their goals!

2.0
Apr 24, 2018

Be Careful

Recommend
CEO approval
Business Outlook

Pros

Nice facilities and co workers are nice.

Cons

Very shady. You can have he rug pulled out from under you without ever even knowing it. Moving up in the company or trying to get a position in another department is near impossible. Hiring is a disaster here.

1.0
Apr 10, 2018

Zero Stars

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Holidays off and it’s a job with a paycheck

Cons

I have been here a while and honestly I can not wait to find another job. It was never organized here to begin with and it only grew worse when Brightree took over. Upper management is so unprofessional. They say one thing, then change their minds about what they want done and then you get in trouble. They let supervisors Harass callers. A few of them have their favorites so of course they do not have to work nor do they get yelled at. The positive reviews on this company were probably from friends of management in fact one states they are friends. Managements friends and families are given opportunities regardless of their work performance or qualifications. So of course they like it here. You will be asked to do additional work and you won’t be compensated for it. Health insurance is way too expensive to afford with the low wages they pay. Seriously it’s cheaper to pay for your own private plan. Brightree HR does nothing with the complaints they receive. So we are all just forced to suffer. Pretty sure a lot of the things they do here and how they run things is illegal but I am not a lawyer.

Viewing 115 - 117 of 188 Reviews

Glassdoor has 198 Brightree reviews submitted anonymously by Brightree employees. Read employee reviews and ratings on Glassdoor to decide if Brightree is right for you.