Brightree reviews

3.4

60% would recommend to a friend

(188 total reviews)
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Matt Mellott

91% approve of CEO

58% positive business outlook

Brightree has an employee rating of 3.4 out of 5 stars, based on 188 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightree employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

188 reviews
5.0
Jun 20, 2012

Best IT company I've ever worked for in 20 years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Brightree is the "market leader" in the space it serves. You have many software companies that sell products and services into "corporate america" and fight and fight for sales to AT&T, General Motors, Boeing, etc. and it's tough -- very competitive. I've worked for software companies like that, even through the "dot com" era where it was like you coud sell anything to anyone. Brightree sells a vastly superior product into a very specific market sector-- the community that serves home care and home medical equipment providers. But for that sector -- the comapny has the MOST EXCELLENT product and service in the industry. The leadership took the best of software technnology and a fantastic business model (SaaS, or Software as a Service) and built a superior product to anyone else in the market place. So that makes it a very exciting place to work -- you are at the "TOP" in terms of resources and services and support that you can offer to the customers-- and the customers are caring people who have businesses that help people -- so not only is it an exciting place to work, but we are "helping people." Our customers serve medicare patients, prosthetic device patients like veterans who come back from war, diabetics, kids and adults who need special wheelchairs-- it's very important work. And our company helps those companies who help all those people. For all these reasons It's quite litterally the best and most rewarding job i've ever had.

Cons

Notice I checked "work life balance" as not the best-- that's becuse there is just so much work to do and it's extremely fullfilling and rewarding and there is lots to be done. We have 1900 customers and somtimes we have 30 or 40 or 50 new customers sign up for the service in a month. So we need to take care of those existing customers AND get the new ones on the service. There is TON's of work to be done. The days are long but it's so hard to find a job where you can 'make a difference" and we are doing that.

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Brightree Response
11y
This review was written years ago, and is still relevant today. We still enhance the most superior products in the market, and we still focus on the customer. It's not easy, but we have managed to continue to grow without losing site of what got us here.
1.0
Jun 3, 2012

Terrible corporate culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some good and capable people work there. Business is growing. Could be/should be a really great place to work.

Cons

CEO is the worse people person that I've ever experienced. Cares only about how many hours you work. Wanders around after 6pm to see who is still there and who isn't. Overall, not a happy environment for people. CEO doesn't believe in human resources, and has no HR person in spite of the fact that the company employs over 200 people. Would never advise anyone to take a job here. Expects all kinds of employee loyalty to the company but provides no loyalty back to the employee base whatsoever.

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Brightree Response
12y
The CEO is driven, no doubt about that; but that drive has allowed him to be successful, and has helped fuel the careers of others who thrive on success. To say that he does not care is definitely misleading. Would a CEO who does not care oversee a company that creates software products that impact patient's lives? Would a CEO that does not care create job opportunities for people in communities that need jobs? Sometimes you have to get close to the diamond to see it's true sparkle.
Viewing 187 - 188 of 188 Reviews

Glassdoor has 198 Brightree reviews submitted anonymously by Brightree employees. Read employee reviews and ratings on Glassdoor to decide if Brightree is right for you.