Does Brightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightspeed employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Brightspeed. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Brightspeed?

53% of Brightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightspeed 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Brightspeed?

Customer Service Technician (18) , Manager (14) , Director (7) , Project Manager (7) , Field Service Technician (5) , Customer Service Representative (4) , Customer Service Representative (CSR) (4) , Network Technician (4) , Senior Manager (4) , Account Executive (3) , Analyst (3) , Product Manager (3) , Supervisor (3) , Technician (3) , Application Development Engineer (2)

What are the pros of working at Brightspeed according to real employee reviews?

"Great Benefits and 401k" ((in 25 reviews)); "Good pay and working remote" ((in 22 reviews)); "85% are remote People are great!" ((in 21 reviews)); "Work Life balance is great" ((in 12 reviews)); "direct management was great." ((in 11 reviews))

What are the cons of working at Brightspeed according to real employee reviews?

"However, leadership recognizes and acknowledges the challenges openly and is committed to improvement." ((in 10 reviews)); "Managers are creating additional work that doesn’t solve the problems because that do not understand the department they are managing." ((in 4 reviews)); "Irregular Hours: Brightspeed is shift work, including nights and weekends, which can disrupt work" ((in 4 reviews))

What are employees saying about Brightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightspeed layoffs and their outlook for job security at Brightspeed in 2026.

What are the top reviewed Brightspeed locations?

Charlotte , Raleigh , Kansas City , Austin , Charlottesville , Columbia , Fayetteville , Orlando , Rolla , Dallas , Columbus , Denver , New Orleans , Philadelphia , North Charleston , Toms River , Burlington , Foley , Decatur , Boise , Chicago , Minooka , Jefferson City , Missouri City , Wentzville , West Plains , Cornell , Denmark , Tulsa , Wallace

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Brightspeed

Brightspeed reviews

3.2

53% would recommend to a friend

(249 total reviews)

Tom Maguire

54% approve of CEO

46% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.4

Compensation and benefits

3.2

Work/Life balance

3.1

Culture & values

3.1

Senior management

3.1

Career opportunities

Brightspeed has an employee rating of 3.2 out of 5 stars, based on 249 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

249 reviews

4.0

Oct 29, 2024

Great Company

Network operations technician iii

Recommend

CEO approval

Business Outlook

Pros

work from home, Great leadership, very transparent

Cons

not enough people to get the job done efficiently

Brightspeed Response

Thank you for taking the time to share your experience.

5.0

Oct 24, 2024

Current Employee Review

Platform program manager

Recommend

CEO approval

Business Outlook

Pros

Startup company, company is focused on attaining goals and growth. Supports work life balance, remote positions, employees you interact with have a team mentality

Cons

Lots of work to do, can be overwhelming and cause burnout if you struggle to set boundaries.

Brightspeed Response

We do work hard at Brightspeed, but it's great that you feel you have a work/life balance. Thank you for sharing!

5.0

Oct 24, 2024

Interview Process

It program manager

Recommend

CEO approval

Business Outlook

Pros

The interview process at Brightspeed was positive, transparent and seamless. Upon the initial screening interview, subsequent interviews were scheduled promptly and feedback provided by the interviewers during the meetings. Overall very positive experience.

Cons

There were no cons with the interview experience.

Brightspeed Response

It's great to hear the you had a good interview process with us!

Viewing 82 - 84 of 249 Reviews

Jobs at Brightspeed

Collections Specialist

Customer Service Technician

Customer Service Technician

Senior Data Scientist

Customer Service Technician