Brilliant Earth reviews

3.0

38% would recommend to a friend

(470 total reviews)
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Beth Gerstein

44% approve of CEO

35% positive business outlook

Brilliant Earth has an employee rating of 3.0 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brilliant Earth employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

470 reviews
5.0
May 26, 2020
Recommend
CEO approval
Business Outlook

Pros

Amazing culture and work atmosphere. The staff is overall quite happy and everyone enjoys going in to do their shifts. Decent bonus structure with obtainable goals. Pretty flexible with schedules as long as you get along with your manager and can be flexible with them as well.

Cons

I've worked at other jewelry stores around the city and I think they should be raising the pay scale slightly to ensure less turn over.

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Brilliant Earth Response
6y
Thank you for your review! We are so happy to hear you are enjoying the work atmosphere and have built a positive relationship with your manager. If you have any feedback to share, please don't hesitate to reach out to your team's HR Business Partner.
5.0
May 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Brilliant Earth has spent a lot of time and resources to increase employee engagement and decrease turnover and it shows. I had colleagues mention that the company used to be really different but that they were working hard to change the culture. I've only recently joined the team however I couldn't be happier! My colleagues and boss are like friends and I enjoy coming to work. We are provided with fun snacks and even occasionally have paid meals. The vibe is great and I really enjoy what I do. The products I'm selling are ethically sourced and high end which makes selling them even easier.

Cons

Goals are achievable but salary is a bit on the low end.

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Brilliant Earth Response
6y
Thank you for leaving a review! We are happy to hear that you've been enjoying your experience on our team. Please don't hesitate to reach out if there is anything we can do to continue supporting you.
5.0
May 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Management started to supply fun snacks and even paid lunches sometimes. This creates a positive vibe and pleasant work atmosphere for the employees.

Cons

Long hours and often asked to take extra shifts and work overtime.

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Brilliant Earth Response
6y
Thank you for sharing your experience! We are so glad to hear you've enjoyed the work environment. If there is anything else we can do to support you, please don't hesitate to reach out to your manager or the HR team.
Viewing 454 - 456 of 470 Reviews

Glassdoor has 481 Brilliant Earth reviews submitted anonymously by Brilliant Earth employees. Read employee reviews and ratings on Glassdoor to decide if Brilliant Earth is right for you.