Does Brilliant Earth pay their employees well?

According to anonymously submitted Glassdoor reviews, Brilliant Earth employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Brilliant Earth. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Brilliant Earth?

36% of Brilliant Earth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brilliant Earth 2.8 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Brilliant Earth?

Jewelry Consultant (72) , Sales Associate (43) , Customer Experience Associate (21) , Operations Associate (17) , Customer Experience Manager (14) , Concierge (12) , Showroom Coordinator (12) , Manager (10) , Operations Assistant (8) , Sales Consultant (8) , Customer Experience Assistant (7) , Customer Experience Assistant/Manager (4) , Inventory Coordinator (4) , Sales (4) , Consultant (3)

What are the pros of working at Brilliant Earth according to real employee reviews?

"People are great and fun to work with." ((in 44 reviews)); "team within the store is great" ((in 31 reviews)); "The only pro is meeting some great coworkers!" ((in 27 reviews)); "The pay is decent and there are plenty of perks day to day in the office." ((in 27 reviews)); "Brilliant Earth offers great benefits, including company" ((in 26 reviews))

What are the cons of working at Brilliant Earth according to real employee reviews?

"The upper management as well as HR department reps are absolute liars and manipulators who care nothing about the stress and toxic work environment you have to tolerate." ((in 36 reviews)); "Showroom management also knows nothing about jewelry/jewelry industry making for some hilarious customer interactions." ((in 35 reviews)); "Long hours and often asked to take extra shifts and work overtime." ((in 19 reviews)); "I was a lucky one to have had a good manager and enjoy the team I worked with in the Denver office." ((in 18 reviews)); "you have no work life balance and have fun working around the blackout days trying to see your family!" ((in 17 reviews))

What are employees saying about Brilliant Earth layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brilliant Earth layoffs and their outlook for job security at Brilliant Earth in 2026.

What are the top reviewed Brilliant Earth locations?

San Francisco , Denver , Secaucus , Washington , New York , Chicago , Boston , Atlanta , Austin , West Hollywood , Los Angeles , Philadelphia , Miami , Dallas , King of Prussia , San Diego , Charlotte , Houston , Cleveland , Columbus , La Jolla , South San Francisco , Seattle , Bethesda , Richmond , Fairfax , Saint Louis , Bronx , Brooklyn , Birmingham

Skip to content Skip to footer

Notifications

Brilliant Earth

Brilliant Earth reviews

3.0

36% would recommend to a friend

(470 total reviews)

Beth Gerstein

43% approve of CEO

33% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Culture & values

3.0

Compensation and benefits

2.8

Work/Life balance

2.8

Career opportunities

2.7

Senior management

Brilliant Earth has an employee rating of 3.0 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brilliant Earth employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

470 reviews

2.0

Jun 9, 2015

Not Recommended

Operations associate

Recommend

CEO approval

Business Outlook

Pros

They have a good mission, and try to do the right thing internationally. They have some good intentions and have a decent product.

Cons

Noisy open space, poor communication, a borderline hostile work environment for a number of reasons. There is a culture of alcohol use and unwanted attention.

4.0

Mar 15, 2015

Room for growth and fun

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Personal growth, serene environment, great management

Cons

Strict scheduling, location, perks, venue

5.0

Nov 4, 2014

Nothing Like It

Senior vendor relations

Recommend

CEO approval

Business Outlook

Pros

Being part of Brilliant Earth is being part of history in the making. I love being part of a company that is at the social and environmental forefront in the jewelry industry that’s making a real difference. I have never had a dull moment in all the 6 years I’ve worked here and every year is always better than the next. For so many years, I get to witness the incredible growth of the company and helping it to further more each day. My work family is constantly growing bigger. This family is the hardest, most dedicated and fun-loving bunch I know. I am here because I am committed to making a difference through my work. I am so grateful that I have the opportunity to do that here with the best team on earth. I started out with the company in Sales spreading our mission with one customer after another to leading our Gem department and ensuring that our suppliers and our gems meet the highest ethical standards that make us famous in this industry. Opportunities for growth are endless and waiting for you to take advantage of them.

Cons

Not for the faint of heart.

Viewing 463 - 465 of 470 Reviews

Jobs at Brilliant Earth

Operations Assistant - Data Entry

Retail Sales Assistant, Jewelry (Part Time)

Operations Assistant - Inventory

Jewelry Stylist (Part-time)