Brilliant Earth reviews

3.0

38% would recommend to a friend

(470 total reviews)
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Beth Gerstein

44% approve of CEO

35% positive business outlook

Brilliant Earth has an employee rating of 3.0 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brilliant Earth employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

470 reviews
2.0
Feb 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Look at diamonds and gemstones

Cons

No work life balance bad training

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Brilliant Earth Response
1y
Thank you for sharing your review. We appreciate your feedback.
3.0
Jan 30, 2025

not an empowering place

Recommend
CEO approval
Business Outlook

Pros

team within the store is great

Cons

poor management, Not seen, pay is not good, micromanaged,

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Brilliant Earth Response
1y
Thank you for sharing your review. We appreciate you sharing your perspective.
4.0
Jan 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Room for growth, really good training program. They hire good people, I have connected with colleagues all over the country

Cons

Still has startup issues and can be inefficient. Lots of complicated answers to simple problems which leads to angry customers. Problems with hiring and tenure, can lead to some burnout. Pay is low for sales people so you mostly get entry level with high turnover which can be difficult to manage

avatar
Brilliant Earth Response
1y
We appreciate your feedback! Thank you for sharing your perspective.
Viewing 70 - 72 of 470 Reviews

Glassdoor has 481 Brilliant Earth reviews submitted anonymously by Brilliant Earth employees. Read employee reviews and ratings on Glassdoor to decide if Brilliant Earth is right for you.