Does Brook Street pay their employees well?

According to anonymously submitted Glassdoor reviews, Brook Street employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Brook Street. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Brook Street?

32% of Brook Street employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brook Street 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Brook Street?

Recruitment Consultant (63) , Administrative Assistant (55) , Administrative Officer (43) , Admin Officer (35) , Administrator (18) , Office Administrator (18) , Recruiter (18) , Administrative (14) , Administration Officer (12) , Court Usher (12) , Customer Service Advisor (11) , Consultant (9) , Executive Officer (9) , Permanent Consultant (9) , Manager (8)

What are the pros of working at Brook Street according to real employee reviews?

"Fully flexible and pay was good" ((in 41 reviews)); "Good training and system." ((in 33 reviews)); "some friendly staff" ((in 27 reviews)); "Some great people." ((in 20 reviews)); "Busy office environment with friendly colleagues" ((in 13 reviews))

What are the cons of working at Brook Street according to real employee reviews?

"poor management, shift work, night shifts" ((in 29 reviews)); "Poor communication from the agency and often to aligned with the assignments management." ((in 23 reviews)); "Micro Managed Low Salary Each brand has its own set of rules and are not regulated by head office." ((in 16 reviews)); "No benefits at all." ((in 13 reviews)); "Bad Manager, doesnt care about staff" ((in 10 reviews))

What are the top reviewed Brook Street locations?

New York , Plainfield , Chicago , Bronx , Clintonville , Dallas , Orinda , Denver , Hartford , Boston , Rye Brook

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Brook Street

Brook Street reviews

3.4

32% would recommend to a friend

(540 total reviews)

Michael Stull

5% approve of CEO

33% positive business outlook

Ratings by category

3.4

Work/Life balance

3.2

Diversity & inclusion

2.8

Culture & values

2.8

Career opportunities

2.6

Senior management

2.5

Compensation and benefits

Brook Street has an employee rating of 3.4 out of 5 stars, based on 540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brook Street employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

540 reviews

5.0

Feb 20, 2023

Best agency in Wales

Recruitment consultant

Recommend

CEO approval

Business Outlook

Pros

Brilliant support offered and fantastic training, exceptional company

Cons

Better employee benefits/ more generous rewards for top performers compared to other agencies

1.0

Feb 16, 2023

Little help

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Weekly pay Not other than this

Cons

Lose holidays No over time Set hours

Brook Street Response

Hi, I'm sorry to learn your experience has fallen below expectations. Should you wish to provide the details via: https://www.brookstreet.co.uk/contact/feedback please feel free to do so. We value your comments, as it will assist us in implementing improvements to our service.

1.0

Feb 14, 2023

not worth your mental health

Recruitment consultant

Recommend

CEO approval

Business Outlook

Pros

there wasnt any i can think of

Cons

would put you on the lowest salary possible + the team bonus was a 'shared bonus pot' on the public sector side meaning you could have plenty of jobs on. your colleague may have nothing and you would receive the same bonus at the end of it. no value for mental health. so many people bullied out of the company. lots of progression promises that never happened.

Viewing 187 - 189 of 540 Reviews

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