Brookdale Senior Living reviews

Management is the worst I have seen in my 50 years in corporate. They quote policy, but cannot show policy specifics, unprofessional and incompetent finance and executive directors. The place is a mess

WAY too much corporate involvement and control at a community level. There' s no trust in the managers on site to do their jobs without their complete oversight. There is an expectation that every community be the same rather than recognizing that things in these environments should be personalized for not only the residents, but the families and staff as well. There always seemed to be a need for an extreme reaction to any negative incident, basically someone had to "take the blame". Education was rarely used as an intervention or response and grace was rarely given. Lots of terminations while I was there, on all levels, regardless of intent, job performance prior to the incident, or longevity. The on-call is 24/7/365 and you are expected to work a lot of hours, but this is more industry driven rather than company.