Does Brookfield Zoo Chicago pay their employees well?

According to anonymously submitted Glassdoor reviews, Brookfield Zoo Chicago employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Brookfield Zoo Chicago. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Brookfield Zoo Chicago?

59% of Brookfield Zoo Chicago employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brookfield Zoo Chicago 3.5 out of 5 for work life balance, 3.5 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Brookfield Zoo Chicago?

Admissions Associate (10) , Guest Services (4) , Merchandise Associate (4) , Food Service Worker (3) , Park Safety Officer (3) , Seasonal Animal Care Specialist (3) , Banquet Server (2) , Cashier (2) , Customer Service Associate (2) , Director (2) , Food Service Associate (2) , Guest Service Representative (2) , Marketing (2) , Seasonal Zookeeper (2) , Zoo Keeper (2)

What are the pros of working at Brookfield Zoo Chicago according to real employee reviews?

"The people are work with are great and I am fairly compensated." ((in 12 reviews)); "Good coworkers." ((in 8 reviews)); "Good benefits" ((in 5 reviews)); "Friendly staff" ((in 3 reviews)); "Friendly work environment and people." ((in 3 reviews))

What are the cons of working at Brookfield Zoo Chicago according to real employee reviews?

"Rude, ineffective management that chafes against the values the institution claims to espouse." ((in 9 reviews)); "Low pay." ((in 8 reviews)); "Long hours" ((in 7 reviews)); "Have watched at least a few managers and several employees leave over the past few years due to these problems." ((in 4 reviews)); "Upper Management seems to be a bit hypocritical in there actions." ((in 4 reviews))

What are employees saying about Brookfield Zoo Chicago layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brookfield Zoo Chicago layoffs and their outlook for job security at Brookfield Zoo Chicago in 2026.

What are the top reviewed Brookfield Zoo Chicago locations?

Brookfield , Chicago , Berwyn , Lyons , Oak Lawn , Oak Park , Wheaton , Stickney

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Brookfield Zoo Chicago

Brookfield Zoo Chicago reviews

3.6

59% would recommend to a friend

(135 total reviews)

Dr. Michael Adkesson

35% approve of CEO

42% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.0

Compensation and benefits

2.9

Senior management

2.8

Career opportunities

Brookfield Zoo Chicago has an employee rating of 3.6 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brookfield Zoo Chicago employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

135 reviews

5.0

Apr 19, 2020

Marketing & Events Coordinator

Marketing

Recommend

CEO approval

Business Outlook

Pros

I learned the fundamentals of working on a team, it was great and my managers were very supportive in providing coaching and feedback for me

Cons

Very long hours, and inconsistent scheduling on holidays and the weekends.

4.0

Mar 11, 2020

Dishwasher/Porter

Customer service/food service

Recommend

CEO approval

Business Outlook

Pros

Working at Brook field Zoo allows employees to experience and learn to associate with people from different countries.

Cons

If an employee relies on public transportation, the buss system to the Zoo is not reliable.

3.0

Feb 12, 2020

Fun summer job

Camp counselor

Recommend

CEO approval

Business Outlook

Pros

Really good pay Nice managers

Cons

High drama No room to advance

Viewing 73 - 75 of 135 Reviews

Jobs at Brookfield Zoo Chicago

Admissions - Associate (Seasonal)

Life Support - Craftsworker (Aide)

Director of Guest Experience & Revenue

Police Dept - Sergeant

Director, Learning & Development

Brookfield Zoo Chicago reviews FAQs

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Brookfield Zoo Chicago

Brookfield Zoo Chicago reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Marketing & Events Coordinator

Dishwasher/Porter

Fun summer job

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