Brother USA reviews

3.6

63% would recommend to a friend

(158 total reviews)
avatar

Kenji Kamei

100% approve of CEO

46% positive business outlook

Brother USA has an employee rating of 3.6 out of 5 stars, based on 158 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brother USA employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.4 stars).

Reviews by job title

158 reviews
2.0
Mar 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Good medical benefits, training courses available, a lot of nice people work there

Cons

Terrible upper management, no room to grow, hostility between departments, management treats workers inappropriately

2.0
Dec 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Good benefits, decent pay and good job security (although that is changing rapidly). Nice office building and amenities. Great holiday party and other activities (summer picnic, etc) Some very nice people.

Cons

If you are in the Marketing Department in the Business Machine Group, be prepared to be micro-managed, marginalized, beaten down - all on the good days. Gets worse from there. You are generally punished for independent thought, strategic drive, creativity and daring to question the status quo. Sure, there is lip service that preaches the contrary, but don't believe it. The real change the organization needs is not happening - only window dressing change to kick the can down the road.

1.0
Jul 12, 2014

Where a career goes to die.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None, Limited Choices on company 401k. You might learn something as an entry-level employee. However, if this is a professional venture to advance your career, do not be deceived. You will stagnate and your career options will dwindle.

Cons

As a professional, I came in expecting to be supported. I was denied at every turn a chance to manage and implement changes. I couldn't get out of here soon enough. This was a small time operation, feigning to be a professional operation, any changes I recommended from my years of experience were voted down by the business 'partners'. So you have a stand-alone technology shop that can do nothing on their own. There is a big-brother big-sister complex in the entire office, such that there are signs in the bathroom to tell you when and how to flush. There was free coffee on our small team from a single cup machine because they were too cheap and narrow to even upgrade that. Every day you must go through metal detectors and turnstiles, with your RFID badge just to go do technology work. They don't show you this on an interview, instead they will route you through the front office with a single metal detector. There is an air of paranoia, as they are far more concerned about whether you will return a minuscule sign-on bonus, than actually letting you do your job. I should have heeded the warnings given to me before I joined this operation. Long story short, the culture is heavy-handed and insufferable. Don't bother.

Viewing 13 - 15 of 158 Reviews

Glassdoor has 184 Brother USA reviews submitted anonymously by Brother USA employees. Read employee reviews and ratings on Glassdoor to decide if Brother USA is right for you.