Brother USA reviews

3.6

63% would recommend to a friend

(158 total reviews)
avatar

Kenji Kamei

100% approve of CEO

46% positive business outlook

Brother USA has an employee rating of 3.6 out of 5 stars, based on 158 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brother USA employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.4 stars).

Reviews by job title

158 reviews
2.0
Jul 22, 2024

CXC Worst Department to Work In

Recommend
CEO approval
Business Outlook

Pros

Try to provide fun activities to show their appreciation but this is all part of the game and how it looks to other departments.

Cons

The Sr. VP, VP and Senior Directors inability to provide knowledgeable and effective leadership has had a detrimental impact on CXC. This lack of knowledge not only impedes their own productivity but also places an undue burden on their colleagues who must compensate for their deficiencies. As a result, deadlines are missed, projects are delayed and the overall efficiency of the department suffers. This impacts each employee's performance review within the department.

2.0
May 9, 2023

Enjoyed the work-hated the politics

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits are decent.

Cons

Cliques rule the roost. Many people leaders are skilled at covering their dislike of others and making it look like the other person is the problem. Witnessing unacceptable behavior that damages morale, even violates company policy, not enough to get HR/Management to act against protected employees. People leaders are extremely tone deaf and lack empathy beyond their personal experience. If they can’t personally relate to you then your perspective is treated as irrational. Career growth is almost completely based on tenure. Very little internal promotion. Employee reviews are given a lot of weight in internal transfers/promotion but leadership won’t give high ratings because “there is always room for improvement.”

2.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The company has great benefits.

Cons

It's not a safe community to work at if you are a women. I was told to send pictures of my outfits to my boss before going to events. I also had my boss brag to me that a prostitute was trying to pick him in which he told several coworkers. There is so much excessive drinking at this company. I've worked in this industry for 15 years and I've never seen a company allow so many inappropriate behaviors. The highest level of HR would rather party than protect women especially when women have been complained about being touched by someone inappropriate and then they get in trouble.

Viewing 16 - 18 of 158 Reviews

Glassdoor has 184 Brother USA reviews submitted anonymously by Brother USA employees. Read employee reviews and ratings on Glassdoor to decide if Brother USA is right for you.