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      Build-A-Bear

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      Build-A-Bear reviews

      3.8

      59% would recommend to a friend

      (1,769 total reviews)

      Sharon John

      60% approve of CEO

      51% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Work/Life balance

      3.3

      Senior management

      3.1

      Career opportunities

      2.8

      Compensation and benefits

      Build-A-Bear has an employee rating of 3.8 out of 5 stars, based on 1,769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build-A-Bear employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Jul 25, 2012

      Best place I've ever worked!

      Bear builder
      Recommend
      CEO approval
      Business Outlook

      Pros

      I get to make children smile, and I'm basically paid to play with stuffed animals all day. This is the only job I've ever had that I haven't gotten tired of. There's also a really good employee discout available. Basically, it's just a fun, easygoing environment. I love it there!

      Cons

      The only real downside is there aren't a lot of hours available so there is a high turnover rate.

      5.0
      Aug 6, 2011

      Highly Satisfied

      Bear builder
      Recommend
      CEO approval
      Business Outlook

      Pros

      They teach you how to connect with the Guest (Customer) The Management in the store are focused upon the Guest Experience.

      Cons

      It is not as easy as it looks. It is a balance of entertaining and selling. The hours are scheduled based upon the sales volume.

      1.0
      Sep 26, 2025

      Record Revenues = Layoffs of POC

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are truly some good people there who are in the trenches with you all united by how much we regretted taking the job and are all aggressively seeking new employment elsewhere.

      Cons

      The have record revenues but have yearly layoffs, especially POC in favor of white men and woman. If you are looking for a diverse and rich work culture LOOK ELSEWHERE. Comments from co-workers can be flat out racist. Very much a "mean girl" atmosphere. If you don't look like them they make sure you know it. They only hire from the outside for leadership roles. Working until 7 or 8pm every night for management is expected as well as being "on call" over the weekends. This was one of the most hostile places I have ever worked. AVOID!

      Viewing 46 - 48 of 1,769 Reviews
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      ReviewsBuild-A-Bear reviews

      Glassdoor has 1,850 Build-A-Bear reviews submitted anonymously by Build-A-Bear employees. Read employee reviews and ratings on Glassdoor to decide if Build-A-Bear is right for you.