Build-A-Bear reviews

3.8

59% would recommend to a friend

(1,770 total reviews)

Sharon John

60% approve of CEO

51% positive business outlook

Build-A-Bear has an employee rating of 3.8 out of 5 stars, based on 1,770 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build-A-Bear employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Aug 2, 2025
Recommend
CEO approval
Business Outlook

Pros

It helps build communication and problem solving skills as you interact with many parents and kids each day.

Cons

Sometimes parent can be demanding or treat the store as a playground for their kids.

4.0
Jul 30, 2025

Lovely part time job

Recommend
CEO approval
Business Outlook

Pros

Wonderful atmosphere to work in. Excellent employee treatment.

Cons

Customer service can be unpleasant at times.

Viewing 73 - 75 of 1,770 Reviews

Glassdoor has 1,851 Build-A-Bear reviews submitted anonymously by Build-A-Bear employees. Read employee reviews and ratings on Glassdoor to decide if Build-A-Bear is right for you.