Build-A-Bear reviews

3.8

59% would recommend to a friend

(1,770 total reviews)

Sharon John

60% approve of CEO

51% positive business outlook

Build-A-Bear has an employee rating of 3.8 out of 5 stars, based on 1,770 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build-A-Bear employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Aug 12, 2020

Great Company

Recommend
CEO approval
Business Outlook

Pros

Getting to work with kids, flexible hours, great training

Cons

The first Pay Your Age day was not well planned

3.0
Jul 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Monthly bonus for only key holder and higher management. 30% off discount with few opposing rules on promotions. Confidential knowledge regarding product launches.

Cons

Pay is horrible for bear builders for the energy and vibe to upkeep reputation. Pay as management is not much better by a dollar but time in will build good Trusting resume. Cannot have colored hair or visible tattoos, must be in complete uniform.

2.0
Feb 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Making important memories for customers, manager pay higher than most other retail, generous vacation time (full time managers only)

Cons

Lack of alignment (a lot of those in leadership had been with the company since it's founding and would push back on changes as being too "out of brand" so there'd be many ineffective compromises instead of innovation), communication was erratic (we'd get ten page-long, highly specific updates on a single, straightforward task, but policies and standard would change without a word), policies and pay favored male employees despite having a mostly female staff, high expectations from leadership, but no support to achieve them (payroll was constantly being revamped to give less hours, ideas to drive results were presented as new ideas despite being the same idea given by the same person year after year, and development was minimal.

Viewing 121 - 123 of 1,770 Reviews

Glassdoor has 1,851 Build-A-Bear reviews submitted anonymously by Build-A-Bear employees. Read employee reviews and ratings on Glassdoor to decide if Build-A-Bear is right for you.