Build-A-Bear reviews

3.8

59% would recommend to a friend

(1,770 total reviews)

Sharon John

60% approve of CEO

51% positive business outlook

Build-A-Bear has an employee rating of 3.8 out of 5 stars, based on 1,770 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build-A-Bear employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Apr 28, 2019

Don’t work here if you want to be happy.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work folk all share your misery. Sometimes there’s cake. You always have free time because they only make you work for 4 hours a week!

Cons

If you’re older so have a higher wage, your hours get cut first. Manager always have their favourites, they will progress over you, you will never get a look in. If you have a good idea, best keep it to yourself, management will pass it off as their own. If BAB is your secondary job, they will likely convince you to give up the other job with the promise to getting more hours...this will never happen. When the managers/sales leads want to sit in the back and have a gossip, they will leave you to trade alone, yet you will never be good enough to be promoted. They dress sales up as customer service. They don’t actually care about the customer, they just want money in the till and don’t care how they get it- ie, selling sounds and scents to children rather than asking the adult.

2.0
Apr 16, 2019

Pretty tough first job

Recommend
CEO approval
Business Outlook

Pros

Decent discount, can make good friendships

Cons

Incredibly high expectations in terms of customer service with very little training

Viewing 1660 - 1662 of 1,770 Reviews

Glassdoor has 1,851 Build-A-Bear reviews submitted anonymously by Build-A-Bear employees. Read employee reviews and ratings on Glassdoor to decide if Build-A-Bear is right for you.