Build-A-Bear reviews

3.8

59% would recommend to a friend

(1,769 total reviews)

Sharon John

60% approve of CEO

51% positive business outlook

Build-A-Bear has an employee rating of 3.8 out of 5 stars, based on 1,769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build-A-Bear employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Dec 2, 2012
Recommend
CEO approval
Business Outlook

Pros

Easy work for the most part. Stuffing a bear doesn't take to much effort.

Cons

The cons of any retail job. Terrible hours, work weekends and holidays, higher ups breathing down your neck about hours, etc. Making numbers and focusing on metrics is huge a BBW. I understand it is a business, but don't say your focused on the customer and then push so freaken much to sell so much crap. Everything is super corny. They embed the word "bear" into everything, which is both annoying and stupid. Ex. instead of territory, it's "bearitory."

5.0
Nov 17, 2012
Recommend
CEO approval
Business Outlook

Pros

Fun work environment, coworkers become like family, management is firm but fair and extremely flexible. Definitely an awesome employment choice!

Cons

Opportunity to grow is very minimal, almost impossible. Out-of-season, the store is almost completely dead. Other than that, it's super fun!

3.0
Oct 26, 2012
Recommend
CEO approval
Business Outlook

Pros

I like this job for many reasons, the main ones are: Kids are amazing Co-workers are all fun Good location

Cons

This job as all jobs have a downside as well: Coverage was lacking on weekends Senior management did not run the management team smoothly Hired managers that were not qualified at all

Viewing 1711 - 1713 of 1,769 Reviews

Glassdoor has 1,850 Build-A-Bear reviews submitted anonymously by Build-A-Bear employees. Read employee reviews and ratings on Glassdoor to decide if Build-A-Bear is right for you.