Build-A-Bear reviews

3.8

59% would recommend to a friend

(1,769 total reviews)

Sharon John

60% approve of CEO

51% positive business outlook

Build-A-Bear has an employee rating of 3.8 out of 5 stars, based on 1,769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build-A-Bear employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Nov 1, 2013

Fun!

Recommend
CEO approval
Business Outlook

Pros

Fast paced, ethical company, rewarding job. good relationship between staff and management. Managers seem to go the extra mile to reward staff and encourage them to do a good job

Cons

Can be stressful, especially at Christmas etc as it is very fast paced. Often not enough hours offered to staff. there is not much opportunity to move up in the company

2.0
Aug 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Great concept and fun loving guests, I loved meeting children and connecting. The ceiling is high in terms of being creative at work.

Cons

Loyalty & innovation was hardly appreciated by the management, as long as they could cash in. Social climate good for the "right" person. Constant complains and berating off-floor while playing it nice on-floor. Confusing? Yes!

2.0
Jul 22, 2013
Recommend
CEO approval
Business Outlook

Pros

Good starter job as you get to learn many different skills moving between stations and being till trained Flexible hours Being able to work with children

Cons

Always on your feet Having to hold a constant smile Can be a bit stressful in extremely busy periods Horrible management Unorganised and Dirty back rooms. Bad gossiping staff - not friendly off the shop floor. Lied about term of employment

Viewing 1744 - 1746 of 1,769 Reviews

Glassdoor has 1,850 Build-A-Bear reviews submitted anonymously by Build-A-Bear employees. Read employee reviews and ratings on Glassdoor to decide if Build-A-Bear is right for you.