Build-A-Bear reviews

3.8

59% would recommend to a friend

(1,771 total reviews)

Sharon John

60% approve of CEO

51% positive business outlook

Build-A-Bear has an employee rating of 3.8 out of 5 stars, based on 1,771 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build-A-Bear employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Mar 19, 2016

Do not work there

Recommend
CEO approval
Business Outlook

Pros

It's an ok job if you want to work with children

Cons

Bad pay Bad management Terrible hours No incentive to work

3.0
Mar 9, 2016

Assistant Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great People High Energy Fun environment Customer Focus Team environment Flexible schedules with understanding management

Cons

Focus has shifted in recent years from the original mission of the company. What made BABW great has slowly deteriorated although overall it is still a good company to work for.

1.0
Mar 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Very friendly, easy environment. Good starting pay for part time. Great training.

Cons

Was hired for a part time position for the holiday season that I was told would transition to a normal part-time position. Went through the entire hiring and training process, worked 2 shifts that went great. When I called to ask for my schedule while I was home for winter break, I was put on hold for 10 minutes before being told that they were unable to schedule me because they did not have enough hours, and they would call me January 1st. They knew that my break ended January 5th. I explained this to management and they did not seem to care. When I picked up my paycheck, they shorted me a whole shift and only paid me for 1/2 shifts that I did work. I purchased the appropriate uniform and everything, and they never contacted me again, not even after January 1st. Had to scramble to find another holiday position at the last second.

Viewing 175 - 177 of 1,771 Reviews

Glassdoor has 1,852 Build-A-Bear reviews submitted anonymously by Build-A-Bear employees. Read employee reviews and ratings on Glassdoor to decide if Build-A-Bear is right for you.