Build-A-Bear reviews

3.8

59% would recommend to a friend

(1,769 total reviews)

Sharon John

60% approve of CEO

51% positive business outlook

Build-A-Bear has an employee rating of 3.8 out of 5 stars, based on 1,769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build-A-Bear employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Management attentive to employees' other commitments Corporate shows respect for staff

Cons

Customer service is always going to have its rough days Low pay

4.0
Mar 14, 2026
Recommend
CEO approval
Business Outlook

Pros

I was able to grow and learn a lot here

Cons

Management could be better. More empathy could be helpful

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

great staff members made the job easy

Cons

none comes to mind, great job

Viewing 16 - 18 of 1,769 Reviews

Glassdoor has 1,850 Build-A-Bear reviews submitted anonymously by Build-A-Bear employees. Read employee reviews and ratings on Glassdoor to decide if Build-A-Bear is right for you.