Build-A-Bear reviews

3.8

59% would recommend to a friend

(1,772 total reviews)

Sharon John

60% approve of CEO

51% positive business outlook

Build-A-Bear has an employee rating of 3.8 out of 5 stars, based on 1,772 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build-A-Bear employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Sep 17, 2024
Recommend
CEO approval
Business Outlook

Pros

good staff discount, relatively friendly staff, flexible hours

Cons

favouritism from management shown blatantly towards certain staff members, rude district managers, mixed messages from staff, no guaranteed hours and simply not paid enough for the level of work expected from staff members, especially sales assistants who were often treated unfairly. when requested a name change on the system due to several staff members going by different names to their legal one, staff given a run around and ignored which caused significant distress for those staff members. high turn-around of staff members due to poor pay, hours and treatment.

4.0
Sep 13, 2024

Okay Experience

Recommend
CEO approval
Business Outlook

Pros

Nice Customers and leadership always willing to help.

Cons

Any and all mistakes made with our website is blamed on the employees that have no control over product.

2.0
Sep 13, 2024

Management

Recommend
CEO approval
Business Outlook

Pros

You get to build bears and come home with a lot of bears. Make kids days.

Cons

Management will be mean to you and make you not want to come to work.

Viewing 205 - 207 of 1,772 Reviews

Glassdoor has 1,853 Build-A-Bear reviews submitted anonymously by Build-A-Bear employees. Read employee reviews and ratings on Glassdoor to decide if Build-A-Bear is right for you.