Build-A-Bear reviews

3.8

59% would recommend to a friend

(1,771 total reviews)

Sharon John

60% approve of CEO

51% positive business outlook

Build-A-Bear has an employee rating of 3.8 out of 5 stars, based on 1,771 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build-A-Bear employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Sep 28, 2012
Recommend
CEO approval
Business Outlook

Pros

Great customers and interaction with young kids; Managers very flexible with work hours or last-minute shift changes; Very positive and energetic atmosphere; Strong feelings of happiness seeing a kid's day made; Create special memories with guests through birthday parties and promotional events.

Cons

Hard to deal with unhappy or upset customers- must always put their needs first and with a positive attitude, even if you think they are wrong; If you are having a bad day, you must still have a smile on your face; Evaluations for promotions are every year, but raises are not much and wage still close to minimum wage.

4.0
Jun 3, 2012

Great place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great hard working people! Opportunities for advancement if you work hard.

Cons

Management wasn't the best at times. All about the bottom line.

Viewing 214 - 216 of 1,771 Reviews

Glassdoor has 1,852 Build-A-Bear reviews submitted anonymously by Build-A-Bear employees. Read employee reviews and ratings on Glassdoor to decide if Build-A-Bear is right for you.