Bullhorn reviews

Projects conflicted with each other. Management struggled to identify order of projects resulting in stopping, switching to another project, then attempting to do both at the same time. The projects should have been broken down into smaller components and then identified interdependencies at a more granular level. I believe the company's project pace was too aggressive resulting in a layoff, when the economy slowed, which impacted about 70 people.

The company has changed vastly since I started. Originally there were many people with knowledge you could go to for support, you could work at your own pace, and the PTO was pretty much unlimited. As a high performer I appreciated the ability to work at my own pace and not have to worry about my every moment being monitored and work being added to my case load because I was below a certain number of active cases. They do not take my not account the types of cases you have. They have increased the workload while also taking away your downtime to work on them. When I originally started there would be 2 to 3 hours of frontline work and now it’s 6 to 6 and a half hours. Your breaks also come out of your back line time. So you have barely anytime to work your cases and they still expect you to close a certain amount. They let go of good employees with deep knowledge of the products while also taking away some of the other people who offered support. Before if you had a question it might be a couple of hours before someone can help. Now it can be days. They have cut the number of employees and set unrealistic expectations for those left all while cutting the number of promotions and changing the structure of the current employees positions. I am a hard working employee who has had zero issues here and consistently perform above expectations but find myself struggling with these new changes forced on us because of the companies choices. I would reach out to management but I have heard more than a few times from ex employees who expressed their opinions on changes and were let go shortly after even though there is an open door policy.