Does Burroughs pay their employees well?

According to anonymously submitted Glassdoor reviews, Burroughs employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Burroughs. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Burroughs?

29% of Burroughs employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Burroughs 2.1 out of 5 for work life balance, 2.0 for culture and values and 2.0 for career opportunities.

What are the top reviewed jobs at Burroughs?

Field Service Technician (52) , Field Service Engineer (20) , Customer Engineer (7) , Technician (7) , ATM Technician (5) , Manager (5) , Service Technician (5) , Field Service Technician II (4) , Customer Service Engineer (3) , Field Technician (3) , ATM Service Technician (2) , Account Manager (2) , Administrative (2) , Customer Engineer II (2) , Customer Service Representative (2)

What are the pros of working at Burroughs according to real employee reviews?

"Great people to work with and relaxed environment" ((in 11 reviews)); "The benefits are good." ((in 10 reviews)); "Some good team members, especially those that don't stab you in the back." ((in 7 reviews)); "Strong executive team has changed the culture to value people, processes and continuous improvement." ((in 6 reviews)); "Cool coworkers in the office, most of the techicians are great." ((in 3 reviews))

What are the cons of working at Burroughs according to real employee reviews?

"Needless to say, this caused an enormous amount of friction between the underpaid techs, their counterparts and management." ((in 17 reviews)); "Low pay and more work." ((in 9 reviews)); "No pay raises for years and no bonuses." ((in 8 reviews)); "no pay increases" ((in 7 reviews)); "no work life balance 60" ((in 7 reviews))

What are employees saying about Burroughs layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Burroughs layoffs and their outlook for job security at Burroughs in 2026.

What are the top reviewed Burroughs locations?

Plymouth , Chicago , Elmhurst , New York , Los Angeles , Detroit , Louisville , Columbus , Las Vegas , Atlanta , Montgomery , Phoenix , Oklahoma City , Houston , Jackson , Memphis , Cedar Lake , San Diego , San Jose , Birmingham , Illinois City , Arlington , Saint Louis , Springfield , Rochester , Milwaukee , Ithaca , Southfield , Lansing , Goodwell

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Burroughs

Burroughs reviews

2.3

29% would recommend to a friend

(246 total reviews)

Daniel Fechalos

Not enough data to show CEO approval

21% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.3

Compensation and benefits

2.1

Work/Life balance

2.0

Culture & values

2.0

Career opportunities

1.8

Senior management

Burroughs has an employee rating of 2.3 out of 5 stars, based on 246 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Burroughs employee rating is 40% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

246 reviews

5.0

Apr 11, 2018

Good Company to work for

Manager

Recommend

CEO approval

Business Outlook

Pros

I like the freedom of working out of my home. Techs get company vehicles which saves money. My managers value me which makes me want to work here. Pay rates are improving. Company is growing

Cons

I have no cons at this time. Things are really looking up at Burroughs.

Burroughs Response

It is really great to hear your input on Burroughs and I would like to thank you for taking the time to share it. I would like to think that we will continue to improve such that your next 3 years and then some is with us. Your Pro’s are all the things we work on every day and hopefully get it right. The company is most certainly heading in the right direction and is now the largest independent national service provider in our market and has seen double digit growth year on year thanks to the Burroughs team. Input from as many people as possible is a massive help in setting our priorities to make Burroughs a great place to be, so thank you again. I would welcome the opportunity to speak with you directly, feel free to send me a note at info@burroughs.com CEO

2.0

Aug 2, 2017

Anonymous

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great pay, good flexibility and upper management is often easily approachable.

Cons

No organizational structure.

5.0

Jun 27, 2017

Good job

Second line field tech

Recommend

CEO approval

Business Outlook

Pros

Great job, plenty of overtime, flexible schedule.

Cons

24/7 on call, pay not yet comparable to competition

Viewing 223 - 225 of 246 Reviews

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Jobs at Burroughs

Field Service Technician

Field Service Technician

Field Service Technician