Businessolver reviews

3.3

57% would recommend to a friend

(131 total reviews)

Jon Shanahan

67% approve of CEO

54% positive business outlook

Reviews by job title

131 reviews

Reviews about "Compensation"

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3.0
May 9, 2018
Recommend
CEO approval
Business Outlook

Pros

BSc really does have some of the most passionate, dedicated and intelligent individuals I've had an opportunity to work with. There is no shortage of individuals willing to step up and help out when needed or go the extra mile. Bsc also offers me the flexibility to get my work done and not micromanage my day.

Cons

Salary and pay bands are still a mystery as its not something posted internally Upper management will reference a "total compensation" package when you bring up salary. This may or may not include bonuses from prior years depending on position. This is deceptive since bonus structure changes every year and is not always finalized until right before pay out, and often times no one knows how bonuses are to be paid. Comp reviews are not shared with the individual receiving the increase and direct managers have no control in the performance increase. Vacation starts at 10 days with an optional 2 days if you want to workout to receive them. No vacation carry's over other than the 2 days. And no additional vacation is awarded for tenure until you've been with the company for 5 years. 401k match is low

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Businessolver Response
8y
Thank you for your feedback. I would like the opportunity to clear up your confusion regarding our pay philosophy, particularly since we have rich incentives tied to delivering kind, quality and efficient service. In addition, leaders ultimately determine base pay increases based on performance and their budget. Please contact me at mklipfel@businessolver.com. I look forward to our discussion.
2.0
Apr 5, 2018
Recommend
CEO approval
Business Outlook

Pros

In my experience (which I know is not the same for everyone), the people you work with day-to-day are wonderful. People take pride in their work. There are tons of very intelligent people throughout the IT organization who are more than willing to share knowledge with others. Catered lunch on Wednesdays, apps on Fridays, and more apps for 5/10/15/etc. year anniversaries, plus tons of food and drinks available all day every day. Free Bud Light after 4pm. Your direct reports are usually super chill as well, and if you need to step out for an hour they won't care, as long as the work is getting done.

Cons

For a company that touts themselves as “a software company”, at least internally, Businessolver's management seems to have 0 respect for the entire IT staff. The HR department is also grossly incompetent. The company as a whole has high turnover due to wage lock. They're more concerned about the appearance of comforts and technological advancement rather than rewarding their employees with raises and bonuses. A few specific examples: - Most IT staff members are underpaid, even while the company grows 30% per year. - 10 vacation days a year for new hires. (If you do end up working there, negotiate on this. At least they'll budge on it.) - The company seems proud of how much they're hiring at all positions, but seem completely indifferent to the high turnover rates across the board. The turnover is based on a myriad of factors; stress from Annual Enrollment, low pay, junk benefits, and more. - Inflexibility with raises. Team members getting promoted to leadership roles, but being told they can't discuss a raise until they get to their hiring anniversary quarter. For some, that's 9 months they'd be working without the additional compensation. - A recent quote at an all-IT meeting: "Don't worry about your job title, worry about the [work] experience." To many of us, this came off as "stop asking for raises". - The company spends money frivolously for appearance's sake. A new security door that cost $60,000, but is slow, buggy, and people don't like using it. 6 figures on metal siding and signs that are designed to rust; the building looks even more like a prison than ever before. A massive cafe, an in-house chef/catering company, a ping pong table, and a (very expensive yet lopsided) shuffleboard table; all things that are nice to have, but would be more appreciated as increased salary to the staff. - For a company that provides HR software, their own internal HR department seems to be completely apathetic to everything outside of hiring new employees. - Around January/February 2017, Businessolver had received a slew of bad feedback here on Glassdoor. Instead of actually addressing these things beyond the "please email me with your concerns" notices they post here, they strongly encouraged all staff to come here and write positive reviews, in order to give them a more positive rating. This is just a small list of things that I was able to witness in my time with the company. There are numerous other things that are more personal and detailed, and the context behind them would bore everyone. Take a job with Businessolver as a stepping stone to a new position down the road. The only negotiation power you'll ever have here is a job offer from another company, but make sure you are prepared to take that offer before using it as leverage. The entire business model of Businessolver revolves around turning over lower level talent in order to afford the appearance of being a lavish organization.

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Businessolver Response
8y
Thank you for your feedback. If you did not provide an exit interview, we would like the opportunity to conduct one. Please reach out to mklipfel@businessolver.com.
2.0
Mar 16, 2018

I dunno

Recommend
CEO approval
Business Outlook

Pros

Decent pay to begin Casual dress Flexible schedules Food (was better) Perks (shrinking or disappearing) Growing company

Cons

Vacation allowances are competitive only with minimum wage jobs. You'll see "Creative chaos" as a key strategy, but nowhere is this practiced more heavily than in HR. The most recent example is in IT where promotions are given, but the pay raise that should go along with it isn't given until your anniversary date. Imagine you were hired at the end of December and promoted at the beginning of January a year and change later, the company gets a big savings for almost a full year before they pay you for your new position. Creative, huh? Knee-jerk reactions from business tend to have you and your team running in circles. As I alluded to above, the company is growing. As it does, some of the pluses of being here are dwindling. Very poor diversity.

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Businessolver Response
8y
Thank you for your feedback.
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