Managers upstairs treat adults like children. There is so much wrong here there simply isn't room or time to spell it all out. Insecure leaders, unethical practices, throwing people under the bus. Leaders resistant to technological advance. You'll fall further and further behind the marketplace the longer you work there because managers would rather use software, techniques they are comfortable with than continue to adopt innovation.
And it's a toxic environment on the whole. It's just so bad. Don't be fooled, especially if you interview and figure out that you'll be working upstairs. I've heard downstairs is no picnic either but upstairs is just the slow creep of misery and despair.
I also think someone over there may be writing reviews of themselves to keep their score up. There are a couple few reviews by supposed ex-employees who use the company's actual marketing copy to sing praises of a former employer... seems a little far fetched. Be the best... lol.