C3 AI reviews

3.0

42% would recommend to a friend

(823 total reviews)
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Thomas M. Siebel

Not enough data to show CEO approval

29% positive business outlook

C3 AI has an employee rating of 3.0 out of 5 stars, based on 823 company reviews on Glassdoor which indicates that most employees have an average working experience there. The C3 AI employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

823 reviews
1.0
Jul 17, 2024

Avoid at all Cost if you can

Recommend
CEO approval
Business Outlook

Pros

I read a lot of the positive reviews here and honestly find them ludicrous. I think the company has gone as far as making people write fake reviews. No one with their head screwed on right enjoys working at C3. I consider surviving a year at this place one of my life's accomplishments. There are more important things in life than money avoid this place if you can. Starting with the pros: - Great compensation on par with most Tech companies - You will most likely trauma bond with coworkers and meet great people in the same terrible boat as you

Cons

Where do I start with the cons... Every negative review you have seen is true. Here are my cons: **Terrible leadership and management** Tom runs the company like Joffrey Baratheon from GOT and everything he says goes. He has groomed his executive team of Ex-Mckinsey consultants to be horrible people and leaders. I have seen them act unprofessionally and unethically so many times completely unchecked. The middle managers have absolutely no power and the ones who last are all just yes men. I have never seen a place that has so many people with the words manager, director, and VP in their titles but are all just powerless cogs in a machine run by Tom. **Poor product with a poor product-market fit**: Working with the platform is terrible and a lot of engineers complain about it all the time. The product barely works and takes a lot of work to get something very basic in front of customers. **Low Morale** The morale at C3 is low and it's so sad because great people are working there who have to deal with this archaic company every day. **Revolving door of talent** While C3 does have some great people it also struggles mightily to recruit and retain any talented individuals. This is due to the company's poor culture and reputation. Attrition is the worst I have seen, most people leave after a year. The company is also filled with former consultants who don't know much about software or building a product. **No Flexibility** You barely get any PTO and have almost no flexibility. You must be in the office 5 days and week and taking time to do anything important during the week feels like a sin that will get you fired ** Culture driven by fear** I've already hit on this but everything and everyone at C3 runs on fear. Fear of Tom, fear of getting fired. It is terrible for your mental health.

2.0
Nov 18, 2023
Recommend
CEO approval
Business Outlook

Pros

There are incredibly smart people throughout the company. They have a great product and it's an exciting time to be in the AI/ML space. Its a great company to learn.

Cons

Toxic culture - most people walk around miserable, stressed, and unhappy. Management pushes everyone hard with a short-term focus - simply trying to please Wall Street as a public company with whatever window-dressing they can serve up each quarter. Management has ZERO trust in the employees especially the salespeople who are treated like children instead of professionals. Decision-making is ALL at the CEO level and nobody has the authority to make a decision and anyone who questions management is at risk of being walked out. Salespeople are setup to fail - the ones that last more than 1-year usually quit once they vest and make enough to walk away.

3.0
Jul 10, 2020
Recommend
CEO approval
Business Outlook

Pros

1) You get to work with talented people in a collaborative environment that makes it easier to get work done smartly. 2) Some teams offer you to be creative in your tasks. 3) An environment of learning is cultivated through various ways, including frequent lunch and learn sessions that introduce you to a variety of interesting things that the company is doing, as well as fun anecdotes of the employees. 4) Fun environment. 5) Decent Perks.

Cons

1) Salary provided is way lesser than average, with no clear plans of hikes/increments. This leads to shortcuts in advancing forward, leading to a rise of certain borderline unethical practices. 2) No work from home. It's astonishing that a company advocating digital transformation does not support this fact that's keeping them backwards in comparison to other companies. No one knows why, because you're shut off if you ask questions. It's hard to explain to your family that you are going to the office during the covid situation because your company does not "believe" in WFH. 3) Very limited perks. A PS4 in a conference room or a pool table is not a perk. Unlimited PTOs so that I can visit my ailing parents is a perk. Understand the difference. No mental health days. So if you're out of sick days or PTOs and have a dead parent, chances are you have to come to work. Your manager might understand, but the higher ups who micromanage won't. 4) There is a vast difference in what management assures people about the company and what the people who actually do the job say. 5) Very few teams encourage creativity and getting the job done is sometimes put on hold if other teams do not "approve" it.

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C3 AI Response
6y
1) Salary and cash compensation at C3.ai is not “way lesser (sic) than average.” Fact: Cash compensation is benchmarked well above average, generally between the 75th and 90th percentile. Including stock options, compensation is above the 95% percentile for any given position. 2) “No work from home.. It’s hard to explain to your family that you are going to the office during the covid situation”. Fact: Company employees began working from home due to Covid starting in mid-February and 100% of employees were working from home starting on March 16. All C3.ai offices were closed as of that date. All C3.ai employees have been working from home. Some offices began a phased reopening in June, consistent with local ordinances. As of this date, the great majority of C3.ai employees continue to work from home.
Viewing 25 - 27 of 823 Reviews

Glassdoor has 928 C3 AI reviews submitted anonymously by C3 AI employees. Read employee reviews and ratings on Glassdoor to decide if C3 AI is right for you.