Does CAI pay their employees well?

According to anonymously submitted Glassdoor reviews, CAI employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at CAI. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at CAI?

39% of CAI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CAI 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at CAI?

Service Desk Analyst (39) , Business Analyst (18) , Project Manager (17) , Help Desk Analyst (13) , IT Service Desk Analyst (13) , Software Developer (12) , Consultant (8) , Programme Analyst (8) , Image Verifyer (7) , Manager (6) , Analyst (5) , Intern (5) , Service Desk Intern (5) , Software Engineer (5) , Executive Director (4)

What are the pros of working at CAI according to real employee reviews?

"Met some good people (mostly contractors or engineers)" ((in 37 reviews)); "Good benefits offered but they are expensive" ((in 36 reviews)); "But good managers are few and far between." ((in 19 reviews)); "Good work life balance for all employees" ((in 16 reviews)); "Remote work from home." ((in 16 reviews))

What are the cons of working at CAI according to real employee reviews?

"Pay is low and that you have to work 5 hour 5 shifts." ((in 44 reviews)); "Poor management, technology failed daily and for a tech company that shouldnt happen." ((in 34 reviews)); "Low salary.No 401 contribution from employer" ((in 18 reviews)); "No Training." ((in 13 reviews)); "No matching 401k and benefits/insurance is expensive!" ((in 10 reviews))

What are employees saying about CAI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CAI layoffs and their outlook for job security at CAI in 2026.

What are the top reviewed CAI locations?

Allentown , Newark , Harrisburg , Chicago , Boca Raton , Orlando , Wilmington , Indianapolis , New York , Philadelphia , Pittsburgh , Tallahassee , Houston , Cleveland , Jacksonville , Tampa , Atlanta , Washington , Austin , Dallas , Los Angeles , Bethlehem , Miami , Ocoee , Dover , Flemington , Jersey City , Livingston , Princeton , Elkton

CAI reviews

3.0

39% would recommend to a friend

(550 total reviews)

Tom Salvaggio

44% approve of CEO

39% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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CAI has an employee rating of 3.0 out of 5 stars, based on 550 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CAI employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

550 reviews

4.0

Sep 14, 2024

Good

Service desk analyst

Recommend

CEO approval

Business Outlook

Pros

Good company and benefits, Room to Grow

Cons

no PTO for entry level

1.0

Sep 12, 2024

Underpaid

Desktop analyst

Recommend

CEO approval

Business Outlook

Pros

None, I hated it here

Cons

Underpaid extremely and took away some of pay

4.0

Aug 31, 2024

Good Opportunity for Early Career Tech Professionals. For Experienced, Seek Other Options

Service desk analyst

Recommend

CEO approval

Business Outlook

Pros

CAI presented a great opportunity to gain experience in the field, even with limited experience. I really enjoyed working with my fellow colleagues. Being able to work from home is very convenient. I appreciated not feeling micro managed here. As long as you show up and do your job well, you will be fine. The management team I had was lovely (within the Service Desk department). For those who care about diversity in how the staff looks like I do, I appreciated that my team consisted of people of different ethnic backgrounds.

Cons

The pay is low in comparison to other companies. PTO, paid holidays (off), vacation time, were not available for this position. Benefits are very average, at best. I think they could do a better job of recognizing some of the great employees they hire. I always felt they picked on the same handful of people to praise and highlight within the department.

Viewing 85 - 87 of 550 Reviews

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Jobs at CAI

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Strategy and Transformation Manager

AI Strategy Enablement Lead

CAI

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Underpaid

Good Opportunity for Early Career Tech Professionals. For Experienced, Seek Other Options

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