Does CAI pay their employees well?

According to anonymously submitted Glassdoor reviews, CAI employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at CAI. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at CAI?

39% of CAI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CAI 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at CAI?

Service Desk Analyst (39) , Business Analyst (18) , Project Manager (17) , Help Desk Analyst (13) , IT Service Desk Analyst (13) , Software Developer (12) , Consultant (8) , Programme Analyst (8) , Image Verifyer (7) , Manager (6) , Analyst (5) , Intern (5) , Service Desk Intern (5) , Software Engineer (5) , Executive Director (4)

What are the pros of working at CAI according to real employee reviews?

"Great people to work with" ((in 39 reviews)); "good benefits available for contractors" ((in 34 reviews)); "But good managers are few and far between." ((in 19 reviews)); "Good work life balance for all employees" ((in 16 reviews)); "Supportive and friendly work environment." ((in 16 reviews))

What are the cons of working at CAI according to real employee reviews?

"Pay is low compared to industry and what clients are billed" ((in 48 reviews)); "Poor management, technology failed daily and for a tech company that shouldnt happen." ((in 30 reviews)); "Low salary.No 401 contribution from employer" ((in 17 reviews)); "No Training." ((in 14 reviews)); "No PTO and below market rate pay" ((in 11 reviews))

What are employees saying about CAI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CAI layoffs and their outlook for job security at CAI in 2026.

What are the top reviewed CAI locations?

Allentown , Newark , Harrisburg , Chicago , Boca Raton , Orlando , Wilmington , Indianapolis , New York , Philadelphia , Pittsburgh , Tallahassee , Houston , Cleveland , Jacksonville , Tampa , Atlanta , Washington , Austin , Dallas , Los Angeles , Bethlehem , Miami , Ocoee , Dover , Flemington , Jersey City , Livingston , Princeton , Elkton

CAI reviews

3.0

39% would recommend to a friend

(550 total reviews)

Tom Salvaggio

44% approve of CEO

39% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CAI has an employee rating of 3.0 out of 5 stars, based on 550 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CAI employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

550 reviews

5.0

May 6, 2024

Great company to work for / they understand

It service desk analyst iii

Recommend

CEO approval

Business Outlook

Pros

benefits pay 401k dental Cares about your mental-health / work-life balance Cares about your well being. Always gave great advice on and off board superiors never yelled or gotten angry at team mistakes always found a way to resolve issue instead of reprimanding . zero micro-managing.

Cons

lack of OT hard to cash in PTO due to lack of other teamates alot of tickets per tech to end user SLAS became harder to maintain

2.0

May 5, 2024

Stay clear

It service desk analyst

Recommend

CEO approval

Business Outlook

Pros

working from home and decent pay rate

Cons

Lack of direction, training, systems that didn’t work almost all the time and let the whole team go after they used us for a year and contract with client ended

4.0

May 2, 2024

Organization

Service delivery director

Recommend

CEO approval

Business Outlook

Pros

Promotes diversity and inclusion through Neurodiverse Solutions portfolio

Cons

Team silos across the organization

Viewing 109 - 111 of 550 Reviews

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Jobs at CAI

Desktop Support Specialist

Project Delivery Lead

AI Experience Designer

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Great company to work for / they understand

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