Does CAI pay their employees well?

According to anonymously submitted Glassdoor reviews, CAI employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at CAI. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at CAI?

39% of CAI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CAI 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at CAI?

Service Desk Analyst (39) , Business Analyst (18) , Project Manager (17) , Help Desk Analyst (13) , IT Service Desk Analyst (13) , Software Developer (12) , Consultant (8) , Programme Analyst (8) , Image Verifyer (7) , Manager (6) , Analyst (5) , Intern (5) , Service Desk Intern (5) , Software Engineer (5) , Executive Director (4)

What are the pros of working at CAI according to real employee reviews?

"Met some good people (mostly contractors or engineers)" ((in 37 reviews)); "Good benefits offered but they are expensive" ((in 36 reviews)); "But good managers are few and far between." ((in 19 reviews)); "Good work life balance for all employees" ((in 16 reviews)); "Remote work from home." ((in 16 reviews))

What are the cons of working at CAI according to real employee reviews?

"Pay is low and that you have to work 5 hour 5 shifts." ((in 44 reviews)); "Poor management, technology failed daily and for a tech company that shouldnt happen." ((in 34 reviews)); "Low salary.No 401 contribution from employer" ((in 18 reviews)); "No Training." ((in 13 reviews)); "No matching 401k and benefits/insurance is expensive!" ((in 10 reviews))

What are employees saying about CAI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CAI layoffs and their outlook for job security at CAI in 2026.

What are the top reviewed CAI locations?

Allentown , Newark , Harrisburg , Chicago , Boca Raton , Orlando , Wilmington , Indianapolis , New York , Philadelphia , Pittsburgh , Tallahassee , Houston , Cleveland , Jacksonville , Tampa , Atlanta , Washington , Austin , Dallas , Los Angeles , Bethlehem , Miami , Ocoee , Dover , Flemington , Jersey City , Livingston , Princeton , Elkton

CAI reviews

3.0

39% would recommend to a friend

(550 total reviews)

Tom Salvaggio

44% approve of CEO

39% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (550 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CAI has an employee rating of 3.0 out of 5 stars, based on 550 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CAI employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

550 reviews

3.0

Jun 11, 2026

Decent pay and good people, but old school mentality

Developer

Recommend

CEO approval

Business Outlook

Pros

Nice office. Good people. Pay was decent.

Cons

Old school mentality from higher ups.

CAI Response

2w

Thank you very much for your time at CAI. It means a lot to hear that the people were positive parts of your experience. We value candid perspectives like yours, as they play an important role in how we continue to evolve as an organization. Please feel free to reach out to our HR team at HCM@cai.io if you would ever like to share more. We wish you all the best in what lies ahead.

4.0

May 11, 2026

Good manager but toxic colleague being promoted

Soc analyst

Recommend

CEO approval

Business Outlook

Pros

good manager and a director.

Cons

toxic colleague being promoted despite negative reviews from the team.

CAI Response

1mo

Thank you for sharing your experience with us. We are glad to hear that your manager and director were highlights during your time at CAI as strong leadership at every level is something we are committed to fostering across our organization. We also appreciate you bringing your concerns forward. The experiences and perspectives of our former team members are always important to us, and we encourage you to reach out to our HR team directly and confidentially at HCM@cai.io.

4.0

Mar 12, 2026

Work will vary

Soc analyst

Recommend

CEO approval

Business Outlook

Pros

Work will vary as company is an MSP and you may support different clients. Relatively easy job, decent pay for entry level potential for growth.

Cons

Operate in silo from rest of company, lack of real support from management, lots of volatility and not very stable. Company cares most about bottom line rather than hiring to get help.

CAI Response

3mo

Thank you for the thoughtful feedback! We're glad the variety of work and growth potential have been highlights for you. We hear your concerns and appreciate the insight in those areas. We'd love for you to continue sharing your thoughts through internal channels and connect with our HR team, as your perspective helps us grow in the right direction.

Viewing 118 - 120 of 550 Reviews

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Jobs at CAI

Project Delivery Lead

Desktop Support Specialist

AI Experience Designer

Strategy and Transformation Manager

AI Strategy Enablement Lead

CAI

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Decent pay and good people, but old school mentality

Good manager but toxic colleague being promoted

Work will vary

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