Does CAI pay their employees well?

According to anonymously submitted Glassdoor reviews, CAI employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at CAI. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at CAI?

42% of CAI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CAI 3.4 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at CAI?

Service Desk Analyst (39) , Business Analyst (18) , Project Manager (17) , Help Desk Analyst (13) , IT Service Desk Analyst (13) , Software Developer (12) , Consultant (8) , Programme Analyst (8) , Image Verifyer (7) , Manager (6) , Analyst (5) , Intern (5) , Service Desk Intern (5) , Software Engineer (5) , Executive Director (4)

What are the pros of working at CAI according to real employee reviews?

"Good benefits offered but they are expensive" ((in 39 reviews)); "Met some good people (mostly contractors or engineers)" ((in 36 reviews)); "But good managers are few and far between." ((in 19 reviews)); "You’re able to work from home." ((in 16 reviews)); "Flexible hours for interns in school" ((in 15 reviews))

What are the cons of working at CAI according to real employee reviews?

"Pay is low compared to industry and what clients are billed" ((in 48 reviews)); "Poor management, technology failed daily and for a tech company that shouldnt happen." ((in 31 reviews)); "Low salary.No 401 contribution from employer" ((in 18 reviews)); "No PTO offered for hourly employees and there’s no plan in place for career advancement." ((in 14 reviews)); "No Training." ((in 11 reviews))

What are employees saying about CAI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CAI layoffs and their outlook for job security at CAI in 2026.

What are the top reviewed CAI locations?

Allentown , Newark , Harrisburg , Chicago , Boca Raton , Orlando , Wilmington , Indianapolis , New York , Philadelphia , Pittsburgh , Tallahassee , Houston , Cleveland , Jacksonville , Tampa , Atlanta , Washington , Austin , Dallas , Los Angeles , Bethlehem , Miami , Ocoee , Dover , Flemington , Jersey City , Livingston , Princeton , Elkton

CAI reviews

3.0

42% would recommend to a friend

(550 total reviews)

Tom Salvaggio

44% approve of CEO

42% positive business outlook

Ratings by category

3.4

Work/Life balance

3.3

Diversity & inclusion

2.9

Culture & values

2.8

Compensation and benefits

2.7

Career opportunities

2.6

Senior management

CAI has an employee rating of 3.0 out of 5 stars, based on 550 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CAI employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

550 reviews

4.0

Dec 11, 2021

Computer Aid, Inc

Sunwatch technician

Recommend

CEO approval

Business Outlook

Pros

Great benefits and competitive salary.

Cons

No remote or work from home options.

3.0

Dec 11, 2021

Eh. It’s a job.

Help desk analyst

Recommend

CEO approval

Business Outlook

Pros

- Paid well. - Benefits. - Good Training, when provided.

Cons

- There is no room for Growth inside the company. - They will absolutely ask entirely too much of you if you make any kind of mistake. -

1.0

Dec 10, 2021

Terrible benefits

Service desk analyst

Recommend

CEO approval

Business Outlook

Pros

Work could be done remotely if preferred

Cons

Awful benefits. No PTO, real below pay than the market - you make more at chick fil a -, you feel unworthy to the company, no sick days, no holidays.. Bothering managers.. I was really successful at what I did according to my teammates, my manager, and their clients. We still are in touch with many. But overall, the company is awful for any human being since they don't make you feel you're part of the company. I had to go to ER one day and when I got back, first thing the HR asked me is to submit the time I was off as out of office. They knew I went to ER but they didn't even care if I was ok or not. Awful human beings. They don't care you live or die, they care their own business.

CAI Response

4y

Thank you for your feedback. We are committed to creating an enjoyable work culture and are sorry to hear it did not meet your expectations. We continuously evolve our benefits package by paying close attention to what our employees want as well as market best practices. Work from anywhere model, work-life balance, and professional development opportunities are the core focuses of our benefit offerings. We will take your thoughts into consideration as we continue to improve upon this package. We also welcome a further conversation about your experience. Please contact our HR department if you wish to discuss.

Viewing 286 - 288 of 550 Reviews

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Jobs at CAI

Desktop Support Specialist

Project Delivery Lead

CAI

CAI reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Computer Aid, Inc

Eh. It’s a job.

Terrible benefits

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