Is CARFAX a good company to work for?

CARFAX has an overall rating of 3.8 out of 5, based on over 718 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 66% of employees would recommend working at CARFAX to a friend and 63% have a positive outlook for the business. The best reviews about CARFAX have been left by employees working as Account Executive , Software Developer and Regional Account Manager .

Does CARFAX pay their employees well?

According to anonymously submitted Glassdoor reviews, CARFAX employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at CARFAX. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at CARFAX?

66% of CARFAX employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CARFAX 4.5 out of 5 for work life balance, 4.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at CARFAX?

Regional Account Manager (53) , Software Engineer (33) , Account Manager (21) , Account Executive (17) , Product Developer (14) , Software Developer (13) , Associate Software Engineer (9) , Business Data Analyst (9) , Field Sales (9) , Field Sales Consultant (9) , Inside Sales Representative (9) , Manager (9) , Sales (9) , Senior Software Engineer (9) , Field Sales Representative (7)

What are the pros of working at CARFAX according to real employee reviews?

"Great work life balance and the list goes on." ((in 102 reviews)); "People centered and great for starting your career" ((in 61 reviews)); "Great Benefits (just added 26 weeks of maternity and paternity leave!)" ((in 58 reviews)); "The company culture is great and there is never an issue working across groups." ((in 15 reviews)); "Great work environment and coworkers." ((in 14 reviews))

What are the cons of working at CARFAX according to real employee reviews?

"Salaries low for similar job at other auto companies." ((in 21 reviews)); "Pay is low for the industry" ((in 19 reviews)); "One manager was doing an excellent job and when holding someone in MO accountable for a screw up was immediately let go." ((in 18 reviews)); "What once used to be like a family is now laughable and nepotism is rampant." ((in 16 reviews)); "Senior Leadership is failing it's front line employees and there is no course correction in site." ((in 13 reviews))

What are employees saying about CARFAX layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CARFAX layoffs and their outlook for job security at CARFAX in 2026.

What are the top reviewed CARFAX locations?

Centreville , Columbia , Washington , Fairfax , Portland , Chantilly , Newark , Chicago , Virginia Beach , Houston , Nashville , Centerville , Kansas City , Dallas , Columbus , Los Angeles , Philadelphia , Orlando , Atlanta , Mobile , Arlington , Ashburn , Falls Church , Herndon , Manassas , Saint Louis , Buffalo , Milwaukee , Scottsdale , Chicken

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CARFAX

Part of S&P Global

CARFAX reviews

3.8

66% would recommend to a friend

(668 total reviews)

Bill Eager

73% approve of CEO

63% positive business outlook

Ratings by category

4.5

Work/Life balance

4.1

Culture & values

4.1

Diversity & inclusion

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Senior management

CARFAX has an employee rating of 3.8 out of 5 stars, based on 668 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CARFAX employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

668 reviews

4.0

Mar 2, 2026

Great Culture Stagnent Growth

Analyst

Recommend

CEO approval

Business Outlook

Pros

It is an amazing company to work for, nice people, casual office environment and benefits are nice. However there is not really a corporate ladder here.

Cons

There is a Lack of vertical growth.

2.0

Feb 20, 2026

Used to be great company

Regional account manager

Recommend

CEO approval

Business Outlook

Pros

Work/life balance, co workers, good products

Cons

Decreased commissions, constant changes, mismanaged

2.0

Feb 17, 2026

It once was a "Great Place To Work"

Field representative

Recommend

CEO approval

Business Outlook

Pros

Supportive Teammates Strong Brand although eroding Lots of branded drink containers and other swag

Cons

The company is facing a leadership crisis where Senior management attributes high churn rates to front-line performance rather than acknowledging a stagnant product roadmap that has seen no significant innovation in over seven years. Revenue growth is currently sustained through aggressive year-over-year price increases because new acquisitions and reactivations fail to offset cancellations. The sales strategy relies on a 'flood the floor' headcount approach and rebranding existing tools under the 'Lifetime' name rather than delivering genuine enhancements or robust reporting. With industry-low base salaries and exhausted territories for top performers, the company is seeing a significant loss of tenured talent. Senior Leadership is failing it's front line employees and there is no course correction in site.

Viewing 19 - 21 of 668 Reviews

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