Is CARVANA a good company to work for?

CARVANA has an overall rating of 2.8 out of 5, based on over 3,220 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 36% of employees would recommend working at CARVANA to a friend and 38% have a positive outlook for the business. The best reviews about CARVANA have been left by employees working as Associate Director , Field Advocate and Engineer .

Does CARVANA pay their employees well?

According to anonymously submitted Glassdoor reviews, CARVANA employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at CARVANA. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at CARVANA?

36% of CARVANA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CARVANA 2.8 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at CARVANA?

Customer Advocate (372) , Customer Advocate II (127) , Team Lead (106) , Customer Service Representative (71) , Inventory Associate (67) , Lot Attendant (67) , Verification Advocate (56) , Underwriter (49) , Verification Specialist (45) , Customer Advocate I (44) , Registration Specialist (34) , Verifications Advocate (34) , Senior Advocate (33) , Technician (33) , Recruiter (32)

What are the pros of working at CARVANA according to real employee reviews?

"Benefits are great and cheap" ((in 418 reviews)); "Pay was good until I got out and realized I was severely underpaid for my job duties." ((in 200 reviews)); "People are great and helpful inside your dept." ((in 185 reviews)); "Great Company and Culture." ((in 185 reviews)); "Met some great coworkers here." ((in 73 reviews))

What are the cons of working at CARVANA according to real employee reviews?

"Poor management with little understanding about the work itself and poor training" ((in 261 reviews)); "You will never get out of work on time and will have no work life balance because things never go as planned." ((in 77 reviews)); "You get thrown into approving if someone is getting a car or not with no training on their program software." ((in 70 reviews)); "We had massive layoffs and lost tons of valuation in the stock market in a short amount of time." ((in 67 reviews)); "They hired some really bad managers." ((in 56 reviews))

What are employees saying about CARVANA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CARVANA layoffs and their outlook for job security at CARVANA in 2026.

What are the top reviewed CARVANA locations?

Tempe , Phoenix , Winder , Atlanta , Blue Mound , Tolleson , Indianapolis , Concord , Delanco , Houston , Haines City , Oklahoma City , Nashville , Greenfield , Fort Worth , Heath , Los Angeles , West Memphis , Memphis , Elyria , Milwaukee , Scottsdale , Las Vegas , Philadelphia , Orlando , Chicago , Austin , Cleveland , Jacksonville , Tampa

CARVANA reviews

2.8

36% would recommend to a friend

(3,171 total reviews)

Ernie Garcia

49% approve of CEO

38% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Compensation and benefits

2.9

Culture & values

2.8

Work/Life balance

2.7

Career opportunities

2.5

Senior management

CARVANA has an employee rating of 2.8 out of 5 stars, based on 3,171 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CARVANA employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Dec 8, 2015

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Innovative -growing rapidly - GREAT CULTURE -GREAT TEAM Lots of opportunity

Cons

Growing rapidly, communicating across time zones, making sure we keep the culture alive!

5.0

Nov 24, 2015

Culture, Culture, Culture

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

CARVANA is hands down the best job I've ever had... and I've had some great jobs... I come from a background of freelance; making my own schedule, being my own boss, pretty great----minus the stability---- I found CARVANA when I was ready to find a place I could commit and make an impact, and I couldn't have found a better fit. NO i'm not a car "GURU" and had no background in the automotive industry, BUT i am passionate about a work environment that is full of fun people and hard workers... and this is what I found. CARVANA values motivated individuals... as as long as you are a "volunteer before you are asked" type of personality you will do big things here. It feels amazing to be part of something great, growing RAPIDLY into something GREATER. As cliche as it sounds, I look forward to coming in to work daily, and feel as though I work among friends. I've never been asked to leave my personality at home, and thats HUGE.... oh, and not to mention we can wear comfortable shoes. It is a truly unique culture we are building here, full of forward thinkers and customer focused individuals. CARVANA not only values its employees; it values the communities we exist in and ALWAYS works to do right by our customers. With Car sales being notoriously "shady" i feel proud to be a part of a company disrupting the game!

Cons

As much as I love working here, and will totally and 100% agree that this work environment is NOT for everyone. If you LOVE structure, tested and established processes, clear direction at all times, tight perimeters on your "roll" and job responsibilities... this is NOT the place for you. My biggest struggles here have been related to the aforementioned, and I am not a fan of swimming the "mainstream" . There has been times I've felt overworked, overwhelmed (but NEVER underpaid) and like we jumped into things before we were truly staffed and able to. This to me was all just a disconnect with management and those on the ground. I feel like the lack of direction, and disconnect isn't because no one cares... its simply because THEY DIDN'T KNOW! So if you are going to be successful and thrive at CARVANA, my advice is find your voice! ---Share your opinions, and make your own effort to erase any lines of miscommunication!

5.0

Nov 16, 2015

Market Operations Manager

Market operations manager

Recommend

CEO approval

Business Outlook

Pros

Working at Carvana has been extremely refreshing. Carvana believes in things that make sense; for the customer and for the employees. We don't do anything "just because." It is fun to come into work everyday and a lot of that has to do with other employees. Everyone employed is here for the right reasons and enjoy their job.

Cons

Sounds so cliche, but I don't have any cons at this point. While there is uncertainty with any startup, I fully believe in this company and know our future will be bright.

Viewing 3145 - 3147 of 3,171 Reviews

Jobs at CARVANA

Data Entry Specialist

Scheduling Specialist, Network Operations

Entry-Level Lot Attendant

CARVANA

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Great place to work!

Culture, Culture, Culture

Market Operations Manager

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