Does CCMSI pay their employees well?

According to anonymously submitted Glassdoor reviews, CCMSI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at CCMSI. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at CCMSI?

43% of CCMSI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CCMSI 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at CCMSI?

Claims Adjuster (35) , Claims Representative (10) , Claims Assistant (6) , Claims Consultant (6) , Claim Representative (5) , Claims Specialist (5) , Claims Supervisor (5) , Loss Control Consultant (5) , Senior Claims Adjuster (5) , Underwriter (5) , Workers Comp Claims Adjuster (5) , Claim Consultant (4) , Multi-Line Adjuster (4) , Senior Claims Representative (4) , Supervisor (4)

What are the pros of working at CCMSI according to real employee reviews?

"the benefits and time off are ok" ((in 17 reviews)); "Good benefits and hours." ((in 16 reviews)); "Good work life balance within the company" ((in 7 reviews)); "Nice coworkers" ((in 6 reviews)); "Good work environment" ((in 5 reviews))

What are the cons of working at CCMSI according to real employee reviews?

"Low pay (depending on your position)" ((in 15 reviews)); "Poor management, unorganized, needy client" ((in 14 reviews)); "No training whatsoever which is why this department has experienced high turnover the past 2 years." ((in 9 reviews)); "Turnover has been insane and supervisors expect us to step in help." ((in 5 reviews)); "Lack of bonuses" ((in 4 reviews))

What are the top reviewed CCMSI locations?

Danville , Maitland , Chicago , Lisle , Las Vegas , Scottsdale , Metairie , Dallas , Albuquerque , Wexford , Saint Louis , Concord , Linwood , Okemos , Charlotte , Pittsburgh , Sewickley , Orlando , Reading , Greenwood Village , Kansas City , Missouri City , Phoenix , Raleigh , College Station , Houston , Texas City , San Antonio , Ridgeland , Minneapolis

CCMSI reviews

3.1

43% would recommend to a friend

(224 total reviews)

G. Bryan Thomas

64% approve of CEO

42% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

CCMSI has an employee rating of 3.1 out of 5 stars, based on 224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CCMSI employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

224 reviews

3.0

Mar 2, 2026

50/50

Claims adjsuter

Recommend

CEO approval

Business Outlook

Pros

- The remote work option is a plus (If your supervisor decides to let you). - My supervisor is great now, very knowledgeable & helps greatly when it comes to learning the actual job (it is unfortunate that this is not always the case, really hit or miss with supervisors). - Reasonable amount of time off (if you can get it approved and provide good enough explanation of why you need time off).

Cons

- Definitely have some PTSD from the first office location that I worked at due to the micromanagement & constant toxicity from that particular supervisor - Definitely some "Rules are for thee, not for me" type management. - It's nice that benefits are offered, however, the medical benefits refuse to cover almost anything. Considering just getting independent medical insurance at this point.

CCMSI Response

2mo

Thank you for taking the time to share your perspective. Feedback related to leadership and communication is especially important to us, and CCMSI is using this input to inform our ongoing improvement efforts.

3.0

Feb 13, 2026

Good benefits, challenging culture

Benefits analyst

Recommend

CEO approval

Business Outlook

Pros

Constant hours Medical, Dental, Vision, Life insurance PTO Paid training Employee stock ownership after 1st year of work

Cons

Eh pay overall Some colleagues can create challenges in team dynamics.

CCMSI Response

4mo

Thank you for sharing your feedback. We understand that experiences can vary, and we appreciate the opportunity it provides for reflection and improvement. CCMSI is actively reviewing employee input and using it to guide our ongoing efforts to strengthen our organization and support employee success.

1.0

Feb 3, 2026

Run as fast as you possibly can

Claims associate

Recommend

CEO approval

Business Outlook

Pros

Remote work, nice flexibility in that aspect

Cons

Literally everything else involved with the job

CCMSI Response

4mo

We appreciate your feedback and understand the importance of a balanced and supportive workplace culture. Concerns related to workload and culture are being actively reviewed and incorporated into our continuous improvement initiatives. CCMSI remains committed to strengthening the employee experience and supporting long term success.

Viewing 7 - 9 of 224 Reviews

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CCMSI reviews

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Reviews by job title

50/50

Good benefits, challenging culture

Run as fast as you possibly can

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